What are the responsibilities and job description for the Medical Front Desk/Receptionist position at New York Eye Institute?
New York and New Jersey Eye Institute is looking for a part-time Ophthalmologic Technician to work in our 3 offices in NY and NJ in Orangeburg, Middletown, and Clifton.
Job Qualifications:
Job Qualifications:
- Cool demeanor.
- Attention to detail.
- Team player.
- Can work quickly and efficiently in a fast-paced environment.
- We are looking for someone who is dependable.
- Having your own car is a must.
Job Details:
- Salary is commensurate with experience.
- Office hours are generally 9-5 or 10-6 M-F.
POSITION: Secretary / Receptionist.
DEPARTMENT: Front Office.
REPORTS TO: Office Administrators.
Job Summary:
This individual is responsible for appointments, financial data, supplies, postage meter, petty cash, day-end close-out, minutes of staff meetings, filing, telephone, recall system, and the reception room.
This individual is responsible for appointments, financial data, supplies, postage meter, petty cash, day-end close-out, minutes of staff meetings, filing, telephone, recall system, and the reception room.
Education and Experience:
- High school diploma.
- Basic typing, English, and mathematical skills.
- Medical and/or computer experience.
Essential Skills and Abilities:
- Excellent math skills.
- Familiarity with spreadsheet and word processing programs.
- A strong organization with attention to detail.
- Pleasant personality and disposition.
- Honesty and integrity.
- Accuracy.
Responsibilities:
Telephones :
Telephones :
- Answers inbound telephone calls and routes to the appropriate station:
- Transfers call regarding appointments to the medical secretary and/or receptionist.
- Transfers call requesting medical advice, prescription refills, or surgery information to the ophthalmic assistant.
- Triages calls seeking financial information to the business manager.
- Transfers call from physicians to the doctor being requested or the doctor who is presently on call.
- Places all other calls for doctors in the message window.
Patient Discharge:
- Intercepts patients upon discharge from treatment areas.
- Escorts patient to appropriate area if additional tests have been ordered; checks with insurance clerk regarding coverage and prior authorization for tests.
- Reads the route slip to be sure all necessary information has been recorded; obtains any additional information needed before patient departs.
- Totals daily charges; adds to any balance; requests payment; gives a receipt.
- Reappoints or recalls patients.
- Posts charges and payments to the computer.
Day-End Closeout:
- Collects tapes from all posting terminals.
- Totals and balances all tapes on closeout report.
- Runs tape total of all checks and cash received.
- Balances against totals generated by the business manager.
- Prepares deposit.
Reception Room:
- Collects magazines for current dates.
- Rotates magazines from drop areas back to the reception room.
- Picks up anything left behind by patients (empty cups, crushed tissues, etc.).
- Straightens and replaces chairs to original positions.
Other:
- Assists receptionist as time and demand require.
- Checks stock and completes purchase orders when necessary.
- Balances petty cash account.
- Orders postage for the meter.
- Takes minutes at all staff meetings.
- Files paper and charts as needed.
- Recalls patients.
- Checks route slips for numbers missing from the sequence before filing away.