Director of Outpatient

The Outpatient Director provides operational leadership and oversight for the Outpatient department, facilitates graduate medical education, and related programs as assigned. The Director ensures quality person centered care is provided to clients who are served in Outpatient through personnel oversight, ensuring program policies/procedures are followed, and adherence to applicable DHS regulations and Joint Commission Standards. The Director works collaboratively with NCHC leadership, leadership throughout NCHC, the counties NCHC serves, education partners, and community partners.

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Education, Licenses, Certification, Skills, and Experience Requirements: *

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Minimum Education: *Bachelor’s degree in Human Services related field earned at an accredited four-year college or university

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Minimum Work Experience: *Three years of relevant experience.

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Required Skills: *None

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Driving Requirements:

Valid unrestricted Wisconsin driver's license and appropriate auto insurance coverage as required by North Central Health Care.
Must have the use of a personal vehicle.

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Preferred Qualifications, Skills, Education, Licenses, Certifications and Requirements: *

Master’s Degree in Human Services related field
Previous leadership experience
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Any combination of education and experience that provides equivalent knowledge, skills and abilities may be considered.

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Essential Job Duties and Responsibilities: *

• Oversees the day-to-day operations of assigned team(s) with responsibilities for client satisfaction, employee engagement and operational outcomes.
• Completes annual budget, manages expenses and revenue to ensure that program meets budgeted targets.
• Ensure alignment of goals, outcomes, policies, and procedures.
• Ensures compliance with relevant federal, state, and regulatory/accreditation regulations.
• Recruits and hires new employees.
• Facilitate the design and implementation of clinical experiences for graduate medical learners.
• Manages employee performance through ongoing coaching, facilitation of performance reviews and creation of professional development plans.
• Provides outreach and education to community partners and NCHC departments.
• Develops and maintains relationships with community partners and key stakeholders to maximize collaboration.
• Maintains regular on-site attendance

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Non-Essential Job Duties: *

• All other duties as assigned.

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Supervisory Expectations: *

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Highest Level Managed: *

• Individual – Professional Level

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People Management & Tasks*

• Hire employees
• Promote employees
• Terminate employees
• Set pay
• Assign and evaluate work
• Manage performance
• Complete performance evaluations
• Coach/Mentor/Advice employees
• Discipline employees

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Functional Demands: Activity Requirements (including Mental & Physical Activities): *

• 100___% General Office Work: Frequent use of computer, keyboard, and other technology; data interpretation, decision making, problem recognition, problem solving, visual acuity (near visual acuity, far visual acuity, depth perception, color vision), hearing, verbal communication, verbal comprehension, writing communication, and written comprehension
• __% Sedentary Work: Continuous sitting at desk for several hours occasional standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, grasping, and lifting of under 10 pounds as required
• __% Light Work: Intermittent lifting, sitting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 10 pounds unassisted
• ___% Medium Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 25 pounds unassisted
• ___% Heavy Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 50 pounds unassisted
• ___% Very Heavy Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 100 pounds unassisted

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Exposure to Hazards: *

• Minimal exposure to workplace hazards

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Types of Hazards: *

• None

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Working Conditions: *

• Indoors

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Travel Requirements:
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• *Frequency:

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• Minimal

• Type of travel:
• In community

• Within the county

• Out of the county

• Nature of travel:
• Other: Meetings

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Acknowledgement*
All requirements of the described position are subject to change over time where I may be required to perform other duties as requested by NCHC. Further, I acknowledge that this job description is not an employment contract. I have received, read, and understand the expectations for the successful performance of this job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time