Clinic Manager

Position Summary

Direct supervision of the medical service delivery system, supervise and evaluate staff and volunteers to ensure that all goals and objectives are accomplished in accordance with policies and procedures. Plan, organize and direct daily clinic activities. Work under the direction of the Operations Director and in conjunction with the Clinical Medical Director and Clinical Administrator to ensure compliance and quality requirements are met.

Schedule:

Flexible, may require some evening and weekends
Hours worked per week may exceed 40 hours

Primary Duties and Responsibilities

Overall supervision of the clinic staff.
Ensures clinic flow efficiency including financial efficiency.
Develops strategic plans to enhance growth in business.
Ensures that both Front and Back office process the patients timely and appropriately.
Handles and resolves patients’ complaints/grievance as per policies and procedures.
Monitors productivity and receivables.
Monitor new enrollment and ensures member retention.
Seeks opportunity to collaborate with other agencies in promoting the clinics services.
Ensure the clinics site and medical records are always prepare for audits.
Develops and implements clinic protocols.
Oversee patient billing/certification procedures for all clinic services.
Maintains HIPPA and OSHA compliance at all times.
Train new clinic staff as necessary

Minimum Requirements

Microsoft Office/Word/Excel/Outlook
Excellent Communication Skills
Excellent Customer Service Skills
Bi-lingual Spanish/English (preferred)
Ability to work as a team player and work independently
Reliable transportation
Must be able to travel from facility to facility
This position requires 10 % travel with frequent travel outside the local area. Some overnight and/or interstate travel.

Required Education/Experience and/or Licensure/Certification

Knowledge of clinic operations with at least five years of clinic management experience
Minimum 2-3 years of supervisory experience
Bachelor’s Degree in Business Administration, or certification in Clinic Office Management preferred (Experience may substitute for education)
Knowledgeable DHS, HIPAA, CHDP/GATEWAY and other public health programs.
Current CPR and/or BLS Certification
Valid State Identification

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• supervisory: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location