What are the responsibilities and job description for the Social Media Coordinator / Receptionist position at Northtown Automotive Companies?
Job Summary
We are seeking a dynamic and professional individual to serve as the face of our dealership and enhance our online presence. This position will be a combined position - Receptionist and Social Media Coordinator. They will split their time between managing front desk operations and coordinating the dealership's social media platforms. This role is perfect for someone with excellent communication skills, a passion for customer service, and a knack for creating engaging digital content.
Hours: Open to Part-time or Full-time, with the right availability.
Weekdays will range between 9am-5pm, 11am-7pm or 3pm-7pm.
Saturdays 9am-5pm required
Key Responsibilities
Receptionist Duties (50%)
- Greet customers and visitors in a friendly and professional manner, ensuring a positive first impression.
- Answer and direct phone calls to appropriate departments.
- Schedule sales appointments and maintain the dealerships calendar.
- Handle general inquiries and provide basic information about dealership services and offerings.
- Maintain a clean and organized reception area.
- Assist with administrative tasks such as data entry, filing, and correspondence as needed.
Social Media Coordinator Duties (50%)
- Work with the corporate social media team to enhance the content for the Northtown Kia location
- Collaborate with the sales and service teams to capture photos/videos of inventory, customer testimonials, and special promotions.
- Stay updated on industry trends and social media best practices.