Brokerage Associate

See yourself at Odyssey…

Join the team as our new Brokerage Associate!

Who We Are & Why We’re Hiring

Based in Chesterton, IN, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us!

Visit us at: www.OdysseyLogistics.com/careers

About The Job

The Brokerage Associate supports the day-to-day execution of transportation services, including coordinating freight coverage, supporting customer relationships, and managing carrier communications. This role is ideal for individuals entering the logistics field with a focus on brokerage, dispatching, and customer service. The coordinator will work closely with senior team members to ensure on-time, compliant, and cost-effective transportation solutions.

In This Role, You Will

• Assist in coordinating and dispatching freight with third-party carriers, Company drivers and Independent Contractors
• Maintain accurate and timely entry of shipment and customer data into transportation systems.
• Support customer needs by ensuring effective communication and service delivery.
• Monitor shipments, track progress, and proactively communicate delays or issues.
• Assist with sourcing carriers and negotiating rates for brokerage opportunities under guidance.
• Build and maintain relationships with customers, drivers, and carriers.
• Support the onboarding of new customers and carriers (e.g., paperwork, profiles, credit checks).
• Ensure compliance with DOT, FMCSA, and internal safety guidelines.
• Participate in driver and carrier issue resolution, escalating as needed.
• Contribute to performance reporting, billing support, and system documentation.
• Cross-train on dispatch and brokerage functions to provide backup during absences.
• Support initiatives in sales, marketing, and service improvement as needed.
• ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.
  
  

Qualifications

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!

Required

• High School Diploma or GED required; Associate or Bachelor’s degree in Logistics, Supply Chain, or related field preferred.
• Two to five years’ professional work history is preferred, including experience managing drivers or employees.
• Experience in transportation, and warehouse industry is preferred.
• Proficiency in Microsoft Office software programs and ability to type a minimum of 35 words per minute required.
  
  

Location:

This is an in-office role based in Chesterton, IN.

We Offer a Generous Compensation And Benefits Package Including

• Choice of medical plans with FSA, HRA and HSA options
• Company-paid dental and life/disability Plans
• 401K with company match
• Preferred vendor discounts
• Competitive Paid Time Off
  
  

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.