What are the responsibilities and job description for the Customer Administrative Specialist position at Offix LC?
Description
At Offix, we thrive when our people thrive.
We are looking for an energetic, outgoing, customer and detail-oriented team member to provide general office support with a variety of clerical activities and related tasks. This position will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence as well as additional clerical duties. A team player is an essential part of role.
PRIMARY RESPONSIBILITIES
· Greets and directs visitors to the company
· Answers telephones and directs the caller to the appropriate associate or voicemail as needed
· Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
· Receives and forwards incoming mail
· Mail Company invoices
· Responsible for meter entry of equipment
· Coordinating supply pick up at front desk.
· Scanning of all administrative projects as assigned.
· Assist with other specialty projects needed to accomplish Administrative Team and organization goals
· Records supply orders & email to warehouse manager and Operations lead.
· Other duties as assigned
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS
- High School diploma but college degree preferred
- 3-5 years of administrative experience
- 1-2 years of data entry
- Highly organized and with the ability to juggle competing priorities
- Proficiency with Microsoft Office Suite and advanced Excel skills preferred
- Excellent communication skills
- Must embrace and promote Offix’s philosophy of Total Customer Satisfaction
· Knowledge of e-Automate software a plus
· Excellent problem-solving and analytical skills with a proven ability to troubleshoot and improve business processes
· Strong interpersonal skills and professional presence to work effectively with a team.
Salary : $15 - $18
