What are the responsibilities and job description for the Lead Scheduling Coordinator – Inspections position at Oliver Fire Protection & Security?
JOB ID#25-20
Oliver Fire Protection and Security is a successful, diversified, family-owned business serving the fire protection community since 1957. Oliver Fire Protection & Security has a well distinguished history of a fire protection within the Philadelphia region. Our core values respect our employees’ worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth. Our sprinkler inspections division is currently seeking a Scheduling Coordinator.
Primary Objectives of Position:
Daily scheduling of bargaining and non-bargaining inspectors for fire sprinkler and fire alarms.
Backfill unplanned vacancies of shifts or cancellations to ensure inspectors schedules are full.
Providing excellent customer service to large client base.
Convey effectively via email and phone to customers and coworkers.
Problem solve daily challenges quickly and effectively.
Order required equipment delivery and returns for field personnel.
Lead the team of (2-3) Schedulers to deliver highly accurate schedules for our inspectors
Assist with the upkeep of the Oliver fleet.
Job will also require cross training with the other administrative responsibilities within the inspections department.
Education and Qualifications:
High School Diploma or equivalent required: Associates or Bachelors’ degree preferred
2 Years Of Customer Service Or Scheduling Experience Preferred
Proficient skill with MS Office software
Strong organizational skills
Excellent phone and email skills
Excellent verbal communication
Our Benefits:
Oliver Fire Protection offers a competitive compensation Salary package
Comprehensive Benefits Package including Medical, Dental, Vision, FSA, Life, LTD
Profit sharing program (supplied 100% by the company)
*Must have a valid driver’s license & pass pre-employment drug screening*
Oliver Fire Protection and Security is a successful, diversified, family-owned business serving the fire protection community since 1957. Oliver Fire Protection & Security has a well distinguished history of a fire protection within the Philadelphia region. Our core values respect our employees’ worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth. Our sprinkler inspections division is currently seeking a Scheduling Coordinator.
Primary Objectives of Position:
Daily scheduling of bargaining and non-bargaining inspectors for fire sprinkler and fire alarms.
Backfill unplanned vacancies of shifts or cancellations to ensure inspectors schedules are full.
Providing excellent customer service to large client base.
Convey effectively via email and phone to customers and coworkers.
Problem solve daily challenges quickly and effectively.
Order required equipment delivery and returns for field personnel.
Lead the team of (2-3) Schedulers to deliver highly accurate schedules for our inspectors
Assist with the upkeep of the Oliver fleet.
Job will also require cross training with the other administrative responsibilities within the inspections department.
Education and Qualifications:
High School Diploma or equivalent required: Associates or Bachelors’ degree preferred
2 Years Of Customer Service Or Scheduling Experience Preferred
Proficient skill with MS Office software
Strong organizational skills
Excellent phone and email skills
Excellent verbal communication
Our Benefits:
Oliver Fire Protection offers a competitive compensation Salary package
Comprehensive Benefits Package including Medical, Dental, Vision, FSA, Life, LTD
Profit sharing program (supplied 100% by the company)
*Must have a valid driver’s license & pass pre-employment drug screening*