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Animal Care Specialist

Onslow County
Jacksonville, NC Full Time
POSTED ON 8/3/2025 CLOSED ON 8/7/2025

What are the responsibilities and job description for the Animal Care Specialist position at Onslow County?

Performs intermediate technical work providing a hospital experience for customers and staff at Onslow County Animal Services, providing animal care, and implementing programs to facilitate live outcomes for animals housed in the facility, and related work as apparent or assigned. Work is performed under the close supervision of the Animal Services Shelter Manager.

Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. 


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.
  • Provide customer service through answering phone inquiries; assisting customers within the shelter environment; and responding to electronic communications while facilitating utilization of community resources.
  • Receive incoming animal upon intake and examine them for behavior, diseases, injuries, and adoptability; administers routine vaccinations and medical care to the animal; enters all applicable information into computerized database.
  • Conducts adoptions. Calculates fees and receives monies for all financial transactions in the shelter; receipting each transaction and balancing the cash drawer at the end of the shift.
  • Assists with special programs and community outreach including foster care, volunteers, rescues, and responsible animal ownership education.
  • Furnishes care for animals in the shelter including feeding, watering, enclosure cleaning, behavioral monitoring, and animal enrichment.
  • Assist with cleaning of common areas of the shelter including office areas, reception, and restrooms.
  • Maintains inventory of animal care, office, and cleaning supplies.
  • Carries out humane euthanasia as deemed necessary.
  • Assist in preparation and packaging specimens to ship for laboratory examination.
  • Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
  • Performs other duties as assigned.
Knowledge of the laws governing the keeping and caring of animals including Onslow County ordinances and NC State legislation as well as general animal health and safety procedures; skill in customer service, computer operation, software application, basic financial and statistical recordkeeping, and program implementation, ability to establish and maintain effective working relationships with work associates and general public, to communicate clearly and professionally in writing and orally, and to operate office equipment.

Physical Requirements
This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 50 pounds of force and occasional exertion of up to 100 pounds of force; work regularly requires standing, walking, speaking or hearing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling, lifting and repetitive motions and occasionally requires sitting and climbing or balancing; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to wet, humid conditions (nonweather), exposure to outdoor weather conditions, exposure to extreme cold (non-weather) and exposure to extreme heat (non-weather) and occasionally requires exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to vibration and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a loud noise location (e.g. grounds maintenance, heavy traffic).
High school diploma or GED with coursework in business administration, animal science, or related field and moderate animal-related or customer service experience, or equivalent combination of education and experience. Associates/Technical degree preferred.

Special Requirements
Must be able to obtain certified rabies vaccinator and certified euthanasia technician within first six months of employment.

Valid driver's license.

Salary will be determined based on qualifications, internal equity, budget, and market considerations.

Salary : $21 - $27

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