What are the responsibilities and job description for the Front Desk Attendant - West Ridge Center position at PARK DIST OF HIGHLAND PARK?
Job Details
Description
Summary: The Desk Attendant is responsible for keeping records, answering public inquiries, receiving registration and facility rentals, specific program maintenance and enforcing the rules of usage in West Ridge Center.
Responsibilities:
- Responsible for customer service and customer relations. Greet customers in a friendly and welcoming manner when entering and exiting the building, attend to their needs and direct them to the proper office or classroom.
- Assist patrons with West Ridge Center Park District information.
- Enforce rules and proper usage of the West Ridge Center facility.
- Maintain an attractive reception area.
- Answer the telephone and respond appropriately to requests for information and relay messages.
- Assist in the maintenance of master schedule for West Ridge Center programs, rentals, and picnic permits for parks.
- Operate office machines, including computer, printer, copy machine and voicemail.
- Conduct monetary transactions as needed.
- Assist in maintenance of office supplies and keep necessary Park District forms on hand.
- Use Park District registration system to advise registrants of closed or canceled classes as needed.
- Distribution of lakefront parking stickers, boating launch storage decals.
- Provide positive and professional communication with customers.
- Report any problems, unsafe conditions, behavior issues and accidents to the Recreation Manager.
- Perform other duties as assigned.
Supervisor Responsibilities: This job has no supervisory responsibilities.
Qualifications
Education/Experience: High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination or education and experience. Ability to apply education, training and work experience to improve performance of organization.
Classification: Part-time, non-exempt
Benefits: Employee Ambassador Program
The Park District of Highland Park is an Equal Opportunity Employer.
Salary : $19
