Clinical Supervisor

Partners In Care is seeking a Clinical Supervisor to lead and support the after-hours clinicians who provide high-quality patient care to our home health and hospice patients.

Start a rewarding career with the leading hospice, home health, and palliative care provider in Central Oregon.

Who we are

As the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon, and one of the largest in Oregon, we provide care to communities throughout Deschutes, Crook, and Jefferson counties. Partners In Care is unique among other service providers as an independent 501(c)3 nonprofit, managed and operated by executives and medical professionals who live in Central Oregon. Our largely mobile workforce of over 200 employees serves patients and their families in a 10,000 square mile area. About 150 local volunteers work with Partners In Care in fundraising, resource coordination, and other areas of community support. As the name Partners In Care suggests, our multi-disciplinary team not only serves patients and families, but it’s also a valuable partner with other community resources and organizations, coordinating care and meeting a broad spectrum of needs for many population segments.

Partners In Care offers career opportunities that support patients and their families during their most difficult and challenging times – recovering from surgery, living with a chronic or serious illness, coping with a terminal condition, or dealing with the loss of a loved one. You will gain valuable experience in a special medical field, expand your knowledge, and make a real impact on the lives of others. A career at Partners In Care isn’t just a job for our employees – It’s a way of getting more out of life and giving back to your community. If you’re looking for fulfilling work, a career at Partners In Care may be right for you.

What you will do

The Clinical Supervisor is responsible for day-to-day supervision of weekend and after-hours clinical staff and processes. Ensures quality patient care and outcomes.

Responsibilities

• Provide input to the scheduler, home health, and hospice program coordinators, as needed to assign patients to the appropriate clinician based on geography, patient needs, and the clinician’s expertise, abilities, and caseload.
• Work collaboratively within Partners In Care programs/services to ensure the highest quality of service to patients, families, and the community throughout Partners In Care program services.
• Facilitate coordination of care by communicating and working effectively with staff, patients/families/caregivers, physicians, vendors, and other departments and professionals as appropriate.
• Ensure the clinical competency of staff by mentoring, reviewing documentation, and home visits.
• Ensure competent professional staff. Responsible for ensuring excellent customer service and promoting staff satisfaction.
• Responsible for coordinating and assuring a high standard of quality care consistent with each profession on the interdisciplinary team and Partners In Care Mission and core values.
• Assist in the interviewing and hiring process of new nursing staff. Has primary responsibility for orienting new staff in collaboration with the clinical educator.
• Provide leadership and formal/informal education to staff through in-services, case conferences, and group discussions on Hospice philosophy, operations, policy and procedures, and problem-solving to ensure staff competencies.
• Provide useful developmental feedback; confront and develop a plan with staff to address performance issues.
• Complete incident concern reports and follows up as necessary. Use opportunity for education for involved staff.
• Assist in the formulation, revision, implementation, and evaluation of policies and procedures, and strategic goals and objectives.
• Participate in public relations and community activities that promote the organization’s role in the community.
• Participate in quarterly record reviews and Organization PI activities.
• Participate in quality activities including chart reviews and organization performance improvement.
• Overall responsibility for reviewing/approving RN timesheets and submitting to payroll in a timely manner.
• Facilitate coordination of care by communicating and working effectively with staff, patients/families/caregivers, physicians, vendors, and other departments and professionals as appropriate.
• Participate in annual budget preparation with Clinical Operations Director and CFO. Stay within the approved budget.
• Assist with Partners In Care program development activities as requested. Participation in organization committees, work groups, and special projects as requested.
• Provide supervision of field nursing staff, including 90-day and annual evaluations.
• Assist in counseling and the corrective action process as appropriate.
• Perform other duties and activities as delegated by Clinical Operations Director.
• Ensure staff productivity and documentation timelines, review overtime and hours-to-date reports.
• Responsible for ensuring positive home health and hospice outcomes.
• Maintain relationships based on trust, support, and growth with co-workers and staff.
• Responsible for continuous care coordination, staffing, and education.
• Understand and adhere to the Partners In Care Mission, Core values, policies and procedures, and advocate its philosophy.

The above statements are meant to be a representative summary of the duties of Clinical Supervisor position.

• Graduate of an accredited school of nursing with current licensure to practice professional nursing in the State.
• Minimum of five years of clinical experience and 2 years of supervisory experience in the hospice setting.
• Current automobile insurance required.
• Valid Oregon driver’s license and/or reliable transportation required.
• Current CPR card required.
• Demonstrates an ability to work with other health care clinicians, development of home plan of care, knowledge of third-party reimbursement, and ability to negotiate payment rates.
• Self-directed and able to work with minimal supervision.
• Demonstrate excellent observation verbal and written communication skills.
• Certified Hospice and Palliative Care Nurse Certification (CHPN) preferred

Work Environment

• May be exposed to infections and contagious diseases. Contact with patients under wide variety of circumstances.
• May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations.
• Handles emergency or crisis situations. Travel required.
• OSHA exposure category 1: Position includes tasks that involve exposure to blood, body fluids, tissues.

Required Personal Protective Equipment as conditions warrant:

• Gloves, gown, mask, mask with shield, goggles, shoe covers, bouffant cap.

Environmental Conditions

• May be exposed to extremes of heat and cold in all weather conditions. Must drive in various weather conditions on roads in varying degrees of repair.

Travel

• Local/regional travel by personal vehicle during the working day, centralized from the Bend office and extending throughout Central Oregon.

Position Type/Expected Hours of Work

• The general hours of work and days are Friday through Monday, 8:00 a.m. to 5 p.m., and includes on-call requirements.

Employees benefits

• Two medical plan options
• Two dental plan options
• Life & Disability
• Vision
• Employee Assistance Program
• Flexible Spending Plans
• Aflac and Legal Shield (both voluntary)
• MASA – voluntary transportation benefit
• 403b retirement savings with employer match
• Paid time off
• Comprehensive orientation and ongoing education and support
• Fun social gatherings and celebrations

Partners In Care is an Equal Opportunity Employer dedicated to providing a diverse, equitable, and inclusive work environment. We do not discriminate on the basis of race, color, national origin, physical characteristics, age, religion, creed, gender, gender expression, sexual orientation, marital status, mental or physical disability, or veteran status. In accordance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973, the organization provides reasonable accommodation to assist individuals in performing their essential duties required by their job. All qualified candidates legally able to work in the United States are encouraged to apply.