Federal Work Study - FWS Financial Aid Assistant

$15.00/per hour

This is a part-time, temporary position not eligible for benefits.

Monday - Friday. Hours vary - up to 20 hours per week.

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Phoenix College (PC), the first public junior college in Arizona, welcomed its first students on September 13, 1920. In 1962, PC transitioned to a community college that is part of the Maricopa Community College District. Currently, PC serves an ethnically-diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students; PC proudly champions for social justice, equity, and access. The majority of our students are part-time, first-generation students seeking career technical education or university transfer.

With over 150 degree and certificate programs, Phoenix College embraces a learning-centered approach to ensure quality teaching and learning. We strive to prepare our students to meet their unique goals — university transfer, career training and advancement, and lifelong learning. Join our community of educators to make a difference with us.

Phoenix College continues to offer accessibility to students while maintaining a high-quality education. Notably, PC was recently named one of the top 150 Community Colleges eligible for the Community College Excellence Program. Join our top-tier faculty and staff as we continue to innovate and lead in higher education.

This position consists of several functions. Federal Work Study students will assist the Financial Aid Outreach and Financial Aid Literacy teams with various duties such as: completing FAFSA applications and guiding students with document submission; FAFSA workshops & presentations (virtually and in person); financial literacy events and activities; outreach to financial aid applicants; and other financial aid, outreach and literacy duties as assigned.

In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.

• FWS is a need-based, federally funded program.
• FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
• FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
• The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
• For more detailed information, please go to the Department of Education's Federal Work-Study Program website.

45% - Greet and assist students, parents, staff, faculty, and the general public regarding financial aid at the front counter. Assist students via our live chat services. Explain the application process, renewal, and the retention of financial aid
40% - Work various financial aid reports, scanning, document processing, and other duties as assigned.
15% - Assists with Financial Aid Workshops-consists of guiding students on how to complete FAFSA applications, High School visits with the Outreach Specialist.

• Excellent customer service skills; that includes a courteous and positive disposition
• Excellent listening skills, including attention to details
• Effective Oral / Written Communication skills
• Experience and ability to navigate computer data bases and basic office equipment some Microsoft Apps, Data Entry, Internet, Chat, etc.
• Experience and ability to multi-task, organize, prioritize and meet project deadlines
• Punctual and reliable
• High School Diploma / GED
  

• General / Basic; Financial Aid experience
• Ability to respond to students Financial Aid inquiries
• Some experience or knowledge with the FAFSA (Free Application Federal Student Aid)
• Experience working in a high-volume environment, collaborating with other departments and/or co-workers, and providing quality customer service
• Experience communicating policies, procedures, and guiding principles
• Demonstrate a commitment to excellent service, student/customer service (resolve) success, with integrity and diversity
• Associates Degree

Please submit a cover letter and resume showing how the applicant's experience meets the minimum qualifications to tuli.das@phoenixcollege.edu or emily.gonzales@phoenixcollege.edu

Open until filled

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.