What are the responsibilities and job description for the Resident Coordinator position at Post Road Management LLC?
Post Road Management is growing! For over a decade, Post Road Management has been offering full-service property management and maintenance services throughout the Lehigh Valley and surrounding areas. Also included in our range of services is asset and construction management of multi-family dwellings, single family homes, and complete rehab developments. We are seeking an experienced Resident Coordinator for the full-time position to join our team in the Pittsburgh, PA area.
Job Responsibilities:
- Greet and host all visitors and answer the reception phone.
- Provide administrative support for the Regional Manager and Community Managers by typing and distributing general correspondence, preparing expense reports, etc.
- Assist with office filing
- Order and maintain office supplies.
- Maintain appearance of the office
- Open, sort, and date stamp incoming mail.
- Assist IT with troubleshooting issues related to the network, printers, scanners, etc.
- Respond to all tenant requests and calls, determine urgency and consult with property management as necessary
- Monitor work order completion times and escalate as necessary
- Coordinate the tenant relations program.
- Coordinate with tenants on scheduling the vendor service dates and times
- Manage conference room scheduling and maintain the appearance, setup, supplies, food, beverage, etc.
- Contract Administration
- Assist property management in preparing vendor contracts by setting up property templates, ensuring all required documentation is received and drafting contracts for services in the building.
- Route contract for execution and communicate the status of contract between the vendor and property management.
- Assist in record keeping according to policy.
- Assist property management in pulling reports from the tenant system.
- Review reports
- Maintain and update security access database, which includes programming the cards and generating monthly access reports.
Skills and Qualifications:
- Reporting Skills
- Administrative Writing Skills
- Microsoft Office Skills
- Managing Processes
- Organization
- Analyzing Information
- Professionalism
- Problem Solving
- Supply Management
- Inventory Control
- Verbal Communication
- Education and Experience Requirements
- Valid driver's license
- High school diploma or equivalent education required
- 3 years of administrative assistant experience preferred, but will train the right candidate
- Knowledge of appropriate software including: Microsoft Word, Excel, G-Suite, Outlook, Microsoft PowerPoint and Adobe Acrobat
Benefits:
- Competitive paid time off and sick leave
- Paid company holidays
- Health benefits (medical, dental, vision)
- Referral incentive
- Employee rent discount
- Advancement opportunities
***For immediate consideration please submit your resume at ana@postroadmgmt.com, Subject-Resident Coordinator - Pittsburgh
