Contracts Administrator I

Company Description

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

Job Description

Press Ganey has an exciting opportunity for a remote Contracts Administrator. The primary responsibilities of this position are to generate contracts and composing addenda.  Insures the proper issuing and set up of contracts components using Salesforce.com and Apptus Contracts Management System.  Responds to requests from Internal teams regarding contracts document, set up of contracts components and general questions regarding the contracts process.

Duties & Responsibilities:

• Contract Preparation (50%): 

  • Responds to requests from Sales Team for preparation of contracts and amendments.

  • Researches client electronic and hard copy file and Salesforce to determine appropriate contracts involved, and compiles all other vital information including language and payment terms specific to the client and prepares the preliminary contract.

• Contract Set up and Management of items in the Contract Management System (Apptus). Reviews initial Contract Request Form and insures Apptus record is created with all contract information, including services, price, special terms and other relevant information in a timely fashion (30%):

  • Use of Apptus system to create contract documents and handling contract edits with the legal team through use of the contract management system.  

  • Handling inquiries from sales, account management and clients regarding content of client documents. 

  • Manage and update Apptus record continuously so that accurately reflects components in the final document.

• Manage process flow of Client status changes including timely hand off to of contract documents for final processing to the finance team, handling of non- document add-on of client services and sending weekly status reports to sales of all contracts activity. (10%)

• Hand off signed contracts to component processing team within 24 hours of receipt

• Weekly status reports sent to all assigned sales team members and regional Presidents.

• Coordinate with component processing team to insure that all non-document  add-on of client services are added into salesforce and the billing system in a timely fashion

Qualifications

• Detail Oriented

• Analytical

• 6 months contracts related experience including banking, insurance or previous experience in legal field 

• Word, excel or previous experience with electronic accounting or contract management systems.

• Minimum Education:

• Highschool Diploma or equivalent, Bachelor’s degree is preferred.

Additional Information

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position. 

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

The expected base salary for this position ranges from $35,000 to $40,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.  

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/ 

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