What are the responsibilities and job description for the Sales Support Administrator position at private?
Job Summary:
We are seeking an organized, detail-oriented, and proactive Sales Support Administrator to support our growing sales team and serve as a vital link between internal departments, customers, and supply partners. The ideal candidate is passionate about the organic food industry, thrives in a fast-paced environment, and is eager to contribute to a mission-driven company. Knowledge of regenerative farming practices is a plus!
Key Responsibilities:
· Sales Support: Assist senior sales team members with administrative and operational support, including processing purchase orders (POs), compiling reports, and managing internal records.
· Customer & Partner Communication: Serve as a point of contact for key customers and supply partners, ensuring timely responses and proactive communication.
· Project Coordination: Track key sales and marketing initiatives, customer deliverables, and internal timelines.
· Customer Service: Monitor and manage the customer service inbox and phone inquiries, ensuring prompt and professional support.
· Sales Reporting: Use ERP systems and internal tools to capture and analyze sales history, track performance, and support forecasting efforts.
· Brand & Marketing Support: Coordinate with the marketing team on sales-related campaigns, samples, materials, and event support.
· Event & Trade Show Planning: Support the team in coordinating logistics for trade shows, customer meetings, and marketing events.
Sales Coordinator Projects
- Purchase order/fill rate tracking
- Customer Service/Shopify Management
- Customer Reports
- Customer Inquiries
- Organizing/Entering Promotions
- Data reports
- Event Planning/Preparation
- Store Checks
Qualifications:
· Experience in a sales coordinator, customer success, or administrative support role, preferably in food or consumer packaged goods (CPG).
· Strong organizational skills, attention to detail, and ability to manage multiple tasks independently.
· Excellent written and verbal communication skills.
· Proficiency in Microsoft Office (Excel, Outlook, Word); experience with ERP or CRM systems is a plus.
Salary : $27 - $29
