Customer Service Representative

We are looking for an experienced and knowledgeable Customer Service/Sales Representative to join our Sales team on a part-time basis (~ 20 to 30 hours per week).

As our online presence is extremely important for the success of the business, your position will play a huge role in driving our business growth and success.

Applicants will be doing the following:

• Develop and maintain customer and supplier relationships through the sales, customer service, and servicing process
• Handle phone, chat, and email conversations
• Maintain organization of incoming sales leads, service matters, and order management in a fast-paced environment
• Manage our retail inventory and order fulfillment process
• Exceed the customer’s expectations with superior customer service

The perfect candidate will be someone who has:

• At least 1 - 3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Attention to Detail
• Excitement and enthusiasm in interacting with customer inquires
• Excellent Time Management
• Problem Solver and Quick Thinking
• Great People Skills and Easy to Talk to
• Fast-Moving
• A Go-Getter
• Reliable