What are the responsibilities and job description for the Weekend Front Desk Concierge - Lake Club position at Reynolds Lake Oconee?
This is a part time temporary position. Hours would include every Saturday and Sunday 1:30pm to 8:30pm.
Duties and Responsibilities:
- Opens rooms and prepares entrance for the receiving of members.
- Handles morning reports for the schedule of the days events at the Club.
- Answer customer or public inquiries, answer inquires pertaining to Club services.
- Greet members and all visitors of the Club, provide members with assistance, provides directions other information to visitors.
- Obtains and opens bank for the shift and follows deposit /opening/closing procedures.
- Maintain account records, post charges for classes, and retail products to ledgers manually, or by using computers; compute bills, and collect payments.
- Assists in monthly inventory procedures.
- Maintain records, reports, or files for the treatment room clients with complete confidentiality.
- Take messages, transmit and receive messages, using telephones or telephone switchboards.
- Assist in locker rooms by straightening and picking up towels as needed and advises housekeeping or maintenance staff when members report problems.
- Assist in the purchase, display and sales of all merchandise.
- Assists other staff at Club as needed.
- Maintains upkeep at the desk, turns the lights and computer on/off.
- Walks from room to room maintaining close customer service contact with our members and guests.
- Maintains the pool deck in regards to clean towel restock, and dirty towel removal.
Qualifications/Requirements/Experience/Education:
- 2 years office related and customer service experience.
- Must have good communication (verbal and written), organizational, and public relation skills.
- Good math skills.
- Knowledge in Microsoft Word and Excel.
- Job requires sitting/standing/greeting at a desk (50%).
- Job requires walking and greeting (50%).
- Must be able to lift minimum of 50 lbs.
- Current CPR and First Aid (within in 90 days).
Benefits:
- Employee discounts: food, retail merchandise, boat rentals
- Golf privileges
Lake Club Manager
Reynolds Lake Oconee -
Greensboro, GA
Front Desk Sales Agent/Smoothie Maker/Childcare attendant
FitCo Health Club -
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Member Concierge & Guest Services
Reynolds Lake Oconee -
Greensboro, GA
