Server

WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants.
This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our team members and provides opportunities for education and advancement in the hospitality business. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all. 

At WS we are pleased to be able to offer Hiring, Referral, and Retention bonuses for all employees in all positions. To learn more about these bonuses please enquire with the hiring manager for your position.

Role Summary:

A WS New York Server is responsible for providing exceptional food and beverage service to members and guests of WS New York, as per WS New York Standards. The Server is expected to perform in a hospitable, efficient manner and play an integral role in ensuring our guests have an outstanding dining experience. At all times, servers are expected to be attentive and anticipatory to our members’ and guests' needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed while exceeding the expectations of all.

Key Responsibilities:

● Maintain a high level of hospitality and professionalism with each member, team member, and guest
● Protect the privacy of our members, teammates, and guests at all times
● Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer member and guest questions
● Ensure all steps of service are completed
● Offer recommendations, take orders, and develop relationships with members and guests to deliver personal and notable experiences
● Ensure all orders in and out of the kitchen are accurate, on time, and of standard to members’ and guests’ expectations
● Execute opening and closing procedures associated with assigned station
● Work seamlessly and communicate with Sommeliers, Managers, and Server Assistants to assure members and guests have a valuable overall experience
● Handle disputes and/or complaints with the utmost respect, professionalism, and hospitality and go above and beyond to accommodate any member’s special request at all times
● Attend Food, Wine, and Team training opportunities

Requirements:

● 2 years of server experience in a Fine Dining and/or high-volume establishment
● Will be required to complete and pass company quizzes on product/job knowledge.
● Positive attitude, a sense of responsibility, and ownership of the position
● Appetite for creating memorable moments of hospitality for our guests
● Desire to learn and grow within the position and restaurant
● Knowledge and passion for wine, beer, coffee, and craft cocktails
● Understanding of classic food, wine service, pairings, and service ware
● Experience with POS system
● Detail-oriented with strong communication skills
● Team-oriented with a strong sense of punctuality and reliability
● Demonstrate a sense of urgency and strong work ethic in order to keep up with high volume
● Ability to navigate a fast-paced environment while being respectful, professional, and genuine attitude towards members and colleagues
● Must be impeccably groomed, maintain good hygiene, upright posture, and have required uniform and tools
● Must display the image and philosophy set forth by the owner and the restaurant management team
● Fluent in both written and spoken English
● Be able to safely lift and easily maneuver plates, cases of water, chairs, linen, and dining room tables. Up to 50 pounds
● Be able to work in a standing position for long periods of time (up to 8 hours)
● Must be comfortable with repetitive motions (such as walking, bending & standing)
● WS New York enforces a zero-tolerance policy with regards to discrimination and/or harassment in any form
● Must sign a Non-disclosure Agreement

In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 vaccination. 

WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.