What are the responsibilities and job description for the Field Service Engineer position at Rice Lake Weighing Systems?
For over 75 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. We are seeking an experienced Field Service Engineer to join our team.
A Field Service Engineer performs a variety of duties at RLWS corporate headquarters as well as onsite service work for various product lines. Job duties while in Rice Lake will include the fabrication and testing of weighing systems, technical support to internal staff as well as customer calls, assisting in product development and design, and conducting training sessions on the product line. While in the field job duties will include field qualifications of a potential system, providing electrical and mechanical installation/service of the scale equipment/system at the customer’s facility, and training the customer on proper use of the system. Out of town travel up to 75% is required for this role. Weekend and holiday availability is required at times. Potential candidates need to work as a member of a team and thrive in an environment committed to world-class customer service while maintaining self-directed work in order to obtain the highest level of quality and efficiency.
Education And Experience
If you need assistance with your application, please call (800) 472-6703. Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.
A Field Service Engineer performs a variety of duties at RLWS corporate headquarters as well as onsite service work for various product lines. Job duties while in Rice Lake will include the fabrication and testing of weighing systems, technical support to internal staff as well as customer calls, assisting in product development and design, and conducting training sessions on the product line. While in the field job duties will include field qualifications of a potential system, providing electrical and mechanical installation/service of the scale equipment/system at the customer’s facility, and training the customer on proper use of the system. Out of town travel up to 75% is required for this role. Weekend and holiday availability is required at times. Potential candidates need to work as a member of a team and thrive in an environment committed to world-class customer service while maintaining self-directed work in order to obtain the highest level of quality and efficiency.
Education And Experience
- Degree in Electrical Engineering Technology or related electro-mechanical field and five (5) or more years’ experience in the weighing or a related industry preferred.
- Will be familiar with Windows based platforms and connectivity to external devices, SQL integration, wired and wireless networking, advanced PC support and troubleshooting, and have programming knowledge.
- Familiarity of PLC’s, automation controls, and fieldbus protocols is also desired.
- Excellent verbal and written communication skills
- Advanced interpersonal organizational skills
- Exceptional personal computing skills including:
- Excel
- Word
- Internet
- Outlook
If you need assistance with your application, please call (800) 472-6703. Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.