Vocational Training Programs Assistant

Job Title: Vocational Training Programs Assistant 

Program: Hire-Ability, Vocational Training Programs 

Work site: 1234 Indiana Street & SF Behavioral Health Services clinics/sites

Hourly Rate: $30.90 - $36.90

Status: Full-time, Nonexempt (40 hours per week, Monday – Friday 9am-5pm)

Benefits: Health insurance, PTO, Leave benefits (per City/County Ordinance)

POSITION OPEN ONLY TO CONSUMERS/PARTICIPANTS OF THE

SAN FRANCISCO COMMUNITY BEHAVIORAL HEALTH SERVICES

Job Summary: Under the supervision of the Vocational Training Programs Manager, the Vocational Training Programs Assistant provides overall administrative & programmatic support, as well as training & coaching support to program participants. 

Essential Job Duties include, but are not limited to:

• Provide support to applicants regarding program applications; communicate with referral sources/service providers 
• Schedule applicant interviews; conduct reference checks; coordinate with internship sites. 
• Input participant/program data in the Salesforce system; run service reports. 
• Process timesheets in online ADP payroll system. 
• Participant/program related data input & tracking. 
• Assist with planning and coordinating event operations.  
• Research community resources; update/design program information & flyers.
• Collaborate with participants & program/site staff to determine necessary training for participants. 
• Guide & assist participants with developing workplace skills (e.g. task training, effective communications w/co-workers, compliance training, navigation of the work environment); communicate participant job accommodation needs to program/site staff. 
• Provide individual/group check in and program coverage when needed.
• Participate in staff meetings, in-service training and other staff development activities.
• Proactively identify tasks to effect optimal program operations. 
• Perform other duties as assigned.

 Minimum Required Qualifications:

• At least 2 years of direct, personal lived experience with the community behavioral health system, preferably in San Francisco. 
• HS diploma; AA degree (or higher) from an accredited institution, highly preferred.
• One year of administrative/clerical experience in an office setting; proficiency in MS Office (Word, Excel), calendaring, data input, typing speed of 25 WPM.
• One year of experience providing vocational and support services to mental health clients or similar populations. 
• Excellent verbal, written communications; ability to interact with culturally diverse participants, staff, including those with mental health/behavioral challenges. 
• Ability to travel to different locations/work sites within the City and County of San Francisco.
• Knowledge of SF community resources for health, mental health, substance abuse, Social Security, legal, benefits counseling, and other services, strongly preferred.