What are the responsibilities and job description for the Bilingual Medical Scheduler position at Robert Half?
We are looking for a detail-oriented Bilingual Medical Scheduler to join our healthcare team on a contract basis in Silver Spring, Maryland. In this role, you will play a vital part in coordinating patient appointments and ensuring the smooth management of scheduling processes. This position requires excellent communication skills and the ability to assist patients effectively in both English and another language.Responsibilities:• Schedule appointments for patients while ensuring accuracy and timeliness.• Maintain and update patient demographic information in the system.• Contact patients to confirm appointments and provide any necessary details.• Assist patients with inquiries regarding their appointments or scheduling needs.• Collaborate with healthcare staff to optimize scheduling processes.• Ensure all scheduling activities comply with organizational policies and procedures.• Provide bilingual support to patients, addressing their needs in both English and another language.• Handle rescheduling requests and cancellations efficiently.• Monitor scheduling system to identify and resolve any conflicts or issues.• Ensure patients receive reminders and follow-up communications for their appointments.
Salary : $19 - $22