What are the responsibilities and job description for the Collector III position at Robert Half?
We are offering a contract to hire employment opportunity for a Collector III in the financial industry, based in Eagan, Minnesota. In this role, you will be crucial in managing and maintaining customer accounts, ensuring timely payments, and upholding the highest standards of customer service.Responsibilities:• Engage in the accurate and efficient processing of customer payments and updating of account records.• Utilize effective communication and negotiation skills to encourage timely payments on overdue accounts.• Monitor customer account activity and take necessary action based on their financial situations and account status.• Ensure adherence to federal, state, and company policies, procedures, and regulations related to collections.• Utilize exceptional debt recovery techniques to manage delinquencies and facilitate debt repayment.• Interact with customers via telephone, mail, or in-person visits to determine reasons for overdue payments and review the terms of sales, services, or credit contracts.• Leverage knowledge of collection processes and customer service skills to resolve customer inquiries and issues.• Maintain a comprehensive understanding of credit and payment processing procedures.• Utilize Microsoft Word and other relevant collections software to accurately document and record customer/client information.• Provide constructive performance feedback and support to the team, demonstrating basic mentoring skills.If you are interested please click the APPLY NOW button to submit your resume and reach out to Emily Haan directly at 952-882-9399 for immediate consideration.
Salary : $19 - $22