What are the responsibilities and job description for the Credit/ Collections Supervisor/Manager position at Robert Half?
Credit and Collections Manager Full Time Engagement Professionals (FTEP)Robert Half’s Full Time Engagement Professionals practice is hiring an experienced Credit and Collections Manager to join our project based consulting team. This role is ideal for a professional with strong commercial credit and B2B collections experience who can step into complex environments and help teams stabilize cash flow, reduce aging, and improve credit and collections processes.As an FTEP consultant, you will be a full time W2 employee of Robert Half and will support client organizations on project based engagements. Assignments may include interim leadership, backlog cleanup, process improvement, or support during vacancies or periods of heavy workload.What You Will Do• Lead and support commercial B2B collections efforts, including outreach, negotiation, dispute resolution, and escalations • Evaluate customer creditworthiness using financial statements, credit reports, payment history, and collateral information • Review, approve, or recommend credit limits, terms, and account holds • Monitor aging, delinquency, and portfolio risk and provide clear reporting to finance leadership • Partner with Sales, Operations, and Finance to resolve account issues while maintaining customer relationships • Step into active collections backlogs and create structure and momentum • Develop or refine credit and collections policies, documentation, and SOPs • Support compliance, audit requests, and internal controls related to receivables • Contribute to process improvements that strengthen cash flow and reduce risk
Salary : $33 - $39