What are the responsibilities and job description for the Help Desk Analyst I position at Robert Half?
Job Details
Description
We are seeking a Help Desk Analyst I to join our team in Lee, Massachusetts, United States. This role is part of the tech industry and the chosen candidate will provide support in various technologies including Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft. This role offers a short term contract employment opportunity.
Responsibilities:
Provide primary support and troubleshooting for issues related to Android Development.
Manage and maintain systems related to Cisco Technologies.
Address and resolve issues related to Citrix Technologies promptly.
Assist users in navigating and resolving issues related to Mac Computers.
Provide support and guidance in the use of Microsoft tools and software.
Manage Active Directory and ensure its optimal operation.
Troubleshoot issues related to Apple Devices.
Maintain and repair Computer Hardware when necessary.
Ensure Configuration Management processes are followed and updated.
Assist in software and hardware Deployments across the company.
Requirements
Proficiency in Android Development
Familiarity with Cisco Technologies
Knowledge and experience with Citrix Technologies
Ability to work with Mac Computers and Apple Devices
Expertise in Microsoft and Active Directory
Understanding of Computer Hardware and Configuration Management
Experience in Deployments
Ability to work in a team and independently
Excellent communication and problem-solving skills
Proactive approach to troubleshooting and system improvements
Ability to maintain confidentiality and act with discretion
Willingness to learn and adapt to new technologies and updates
Flexibility to work in shifts if required
Relevant degree in Computer Science, Information Technology or related field.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking a Help Desk Analyst I to join our team in Lee, Massachusetts, United States. This role is part of the tech industry and the chosen candidate will provide support in various technologies including Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft. This role offers a short term contract employment opportunity.
Responsibilities:
Provide primary support and troubleshooting for issues related to Android Development.
Manage and maintain systems related to Cisco Technologies.
Address and resolve issues related to Citrix Technologies promptly.
Assist users in navigating and resolving issues related to Mac Computers.
Provide support and guidance in the use of Microsoft tools and software.
Manage Active Directory and ensure its optimal operation.
Troubleshoot issues related to Apple Devices.
Maintain and repair Computer Hardware when necessary.
Ensure Configuration Management processes are followed and updated.
Assist in software and hardware Deployments across the company.
Requirements
Proficiency in Android Development
Familiarity with Cisco Technologies
Knowledge and experience with Citrix Technologies
Ability to work with Mac Computers and Apple Devices
Expertise in Microsoft and Active Directory
Understanding of Computer Hardware and Configuration Management
Experience in Deployments
Ability to work in a team and independently
Excellent communication and problem-solving skills
Proactive approach to troubleshooting and system improvements
Ability to maintain confidentiality and act with discretion
Willingness to learn and adapt to new technologies and updates
Flexibility to work in shifts if required
Relevant degree in Computer Science, Information Technology or related field.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $24 - $28