What are the responsibilities and job description for the Help Desk Analyst position at Robert Half?
Do you excel at coming up with creative solutions to technical issues? Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We're looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. Located in Elk Grove Village, Illinois, the Help Desk Analyst opportunity is a permanent role.
Your responsibilities
- Assist and follow up on technical help tickets submitted via phone, email, and walk-ups
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
- Independently investigate and implement solutions to technical issues
- Pinpoint recurring technical issues and present solutions to address the root of the problems
Your responsibilities
- Assist and follow up on technical help tickets submitted via phone, email, and walk-ups
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
- Independently investigate and implement solutions to technical issues
- Pinpoint recurring technical issues and present solutions to address the root of the problems
Salary : $60,000 - $65,000