Office Assistant

Salary: $15.84 to $20.00 hourly

Description

We are searching for a proficient Office Assistant to support our daily operations. This role is located in Orlando, Florida and involves a multitude of tasks, including administrative duties, handling incoming calls, processing mail, and providing support to remote team members.

Responsibilities

• Take responsibility for the office each morning from Monday to Friday, managing incoming calls and ensuring the majority of them are answered live.
• Respond to voicemail messages promptly, ensuring a quick response time.
• Update recordings for holidays and ensure accurate representation of various departments in the phone tree.
• Monitor call volumes across different departments, noting general types of inquiries.
• Perform various administrative support tasks on the computer, including answering questions from customers and agents, sorting, filing, and maintaining records for various departments.
• Welcome office visitors and clients, notifying the relevant employee or department.
• Handle mail and packages, including daily pick-ups from the post office, recording incoming packages, weighing and stamping outgoing mail, and operating mail processing machines.
• Redirect misaddressed items, maintain a log of postage charges, receipt forms, and other necessary records.
• Manage office supply inventory, keeping track of supplies, and ordering new ones as necessary.
• Assist colleagues with mailings, deliveries, scheduling of meetings, and events, whether they are remote or in-office.
• Manage general kitchen maintenance, including daily tidying and stocking of supplies.
• Assist on various projects and other duties as assigned, ensuring compliance with any applicable statutory or regulatory obligations.
  
  
  

Requirements

• Strong knowledge of Microsoft Office is necessary.
• Proficiency in Customer Relationship Management (CRM) software is expected.
• Familiarity with the About Time software system is beneficial.
• Ability to effectively use the Answer software.
• Experience in Answering Inbound Calls is crucial.
• Knowledge of Billing Functions is required.
• Must be able to perform Clerical Duties efficiently
  
  
  

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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