What are the responsibilities and job description for the Sr. IT Support Technician position at Robert Half?
The IT Support Technician Level 4 provides advanced technical configuration, quality assurance, and deployment preparation for enterprise IT hardware. This role includes oversight and validation of work performed by junior team members, ensuring all configurations and integrations are completed according to organizational and client standards.Primary Responsibilities:Program and configure Cisco 8000 series routers and other advanced Cisco solutions.Perform detailed quality checks on work completed by IT Support Technician Level 1 team members.Integrate, validate, and test end-to-end PSAP (Public Safety Answering Point) technology stacks prior to shipment.Rebox, palletize, and package enterprise equipment for secure shipment and delivery.Ensure build accuracy, documentation compliance, and deployment readiness for all hardware and related systems.
Salary : $28 - $38