What are the responsibilities and job description for the Revenue Manager position at Roberts Resorts & Communities?
Description
WHO WE ARE…
Do you have a passion for hospitality? Are you a professional who goes above and beyond for the people around you? Join our team! We are looking for friendly faces with a passion for hospitality and a knack for being resourceful to join our team!
As an owner and operator of family communities for generations, Roberts Resorts & Communities has become industry leader in delivering quality, affordable homes in safe, private communities for everyday families and retirees. With a track record of over 40 years, founder R.C. Roberts created a unique portfolio and today, these manufactured home communities, and award-winning RV resorts continue to grow across Alabama, Arizona, California, Colorado, Texas, and Utah. Now under second generation, Scott Roberts, the Roberts company continues to create exceptional places where people come to unwind during seasonal RV vacations and live the dream at year-round destinations in attainable and beautiful manufactured homes.
Roberts Resorts & Communities are all about exceeding our visitor’s and resident’s expectations with proficiency, generosity, and always a sense of belonging, and we place the same values on our team members.
Ready to join our team? Fill out an application and tell us why you are the right person for this role!
JOB SUMMARY...
The Director of Revenue Management will be responsible for overseeing the daily revenue management for our RV Parks in Texas, Arizona, Utah, Colorado and California. This role is responsible for optimizing Average Daily Rates (ADR) across various direct booking channels and third-party platforms such as Airbnb, Expedia, and Booking.com and plays a crucial part in maximizing revenue and ensuring pricing strategies align with market dynamics and company goals.
If you are a strategic thinker with a passion for revenue management in the outdoor hospitality industry, we invite you to apply for the Director of Revenue Management opportunity with Roberts Resorts. Join our team and play a pivotal role in our company's growth and success.
WHAT YOU’LL DO…
- Revenue Strategy Development: Develop and implement comprehensive revenue management strategies for all RV Parks to maximize ADR and revenue growth.
- Pricing Optimization: Continuously monitor market trends, competitor pricing, and demand factors to adjust pricing strategies and maximize profitability.
- Distribution Management: Manage rates, inventory, and content on third-party channels (Airbnb, Expedia, Booking.com), ensuring accuracy and consistency.
- Direct Booking Promotion: Collaborate with the marketing team to create promotions and incentives that encourage direct bookings through our website and other direct channels.
- Forecasting and Budgeting: Develop accurate revenue forecasts and annual budgets to guide revenue management decisions.
- Reporting and Analysis: Generate regular STAR & Pace reports and analyses to evaluate the effectiveness of pricing strategies and recommend adjustments as needed.
- Channel Performance Analysis: Evaluate the performance of different booking channels, identify opportunities for growth, and optimize distribution partnerships.
- Competitor Analysis: Keep abreast of industry trends and competitor pricing strategies to stay ahead in the market.
- Contract Negotiation: Negotiate and manage contracts and agreements with third-party distribution partners.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Requirements
ROLE REQUIREMENTS…
- Bachelor's degree in business, Hospitality, or a related field (Master's Degree preferred).
- Proven experience in revenue management or pricing strategy within the hospitality industry, preferably with RV Parks or campgrounds.
- Proficiency in revenue management software and tools.
- Strong analytical and data-driven decision-making skills.
- Excellent communication and negotiation abilities.
- Leadership and team management experience.
- Knowledge of various booking platforms and channel management systems.
- Ability to adapt quickly to changing market conditions.
- Strategic thinker with a focus on revenue growth.
- Physical Activities: Occasionally attending community or resort events and assist with setup
- Lifting Requirements: up to 10 pounds
- Environment Conditions: mostly in office, sometimes outside at an event
THE RIGHT PERSON WILL…
- Strong Relational Skills
- Thoroughness and an Attention to Detail
- Excellent and Attentive Customer Service
- Must be resourceful and able to find solutions when issues arise
BENEFITS...
- Medical, Dental, and Vision
- Employer Paid Life Insurance
- Voluntary STD, LTD, Life, Accidental, and Critical Illness
- PTO and 10 Paid Holidays
- 401(k)
- Working in an inclusive community!
- Complimentary stay at one of our resorts!
DIVERSITY, EQUITY, AND INCLUSION…
At Roberts Resorts & Communities, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
