What are the responsibilities and job description for the Intake Specialist-Brown Deer position at Rogers Behavioral Health?
Retention Bonus Offered:
$1,000 with 12 - month commitment
Rogers is looking for an Intake Specialist (Admission Coordinator) to work with our patients during the intake and admissions process to make the process of starting treatment easy, informative and supportive. We are looking for someone with a passion for helping who is empathic and able to listen to and connect with people going through a difficult time.
- Growing team helping get patients the treatment they need
- Part of the multidisciplinary team working with Therapists, RNs, and clinicians during the process
- Learn the different programs and specialties offered within the organization and the proven outcomes patients receive
- Supportive managers, supervisors and peers to set you up for success
- Hear more about a career as an Intake Specialist
Schedule:
- Monday – Friday
- 3pm – 11:30pm or 7:30pm – 3am (some flexibility in schedule)
- 40 hours a week | 1.0 FTE
- Rotation for on-call, weekend and holiday as assigned
Responsibilities:
- Coordinate admission with patient and/or responsible representative to include admission information, directions, and information about the program they will be entering
- Register patients within our Electronic Medical Records system
- Explain insurance coverage to patients
- Explain Rogers programs and services to family members
- Collaborate with providers and other departments to ensure the patients’ needs are being met
Requirements:
- Bachelor’s degree in psychology, social work, human services, or a related discipline
- Minimum of 2 years’ experience working in a health care setting; health information, admissions, utilization review, or patient billing
- Customer service experience is required
- Empathy and understanding towards patients’ need and challenges, creating a supportive and caring environment
- Understanding of managed care, Medicaid, and Medicare insurance is nice to have
- Comfortable navigating electronic medical records
- Must pass pre-employment background and drug screen
Perks:
- Competitive pay and a full comprehensive benefits package.
- Childcare reimbursement offered ($1,500 per child, per year).
- Success share bonus paid annually based on company goals and performance.
- 401k with company match that is fully vested from day 1.
- Loan relief, tuition reimbursement and scholarship opportunities.
- 12 free coaching or therapy sessions (for you and your dependents) per person, per year.
- Discounts on select programs like gym memberships, travel packages and pet insurance.
ABOUT ROGERS BEHAVIORAL HEALTH
Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression, and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.
The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.
For more information, visit rogersbh.org.