What are the responsibilities and job description for the Fine Dining Server (Cala Bella) position at Rosen Hotels & Resorts?
Summary:
The Restaurant Server will provide outstanding guest service by serving food and beverage to restaurant guests, pre-setting the restaurant, maintaining side workstations, clearing tables during and after each meal, and properly storing equipment at the end of each shift. They will courteously handle all guest requests based on Company Standards to ensure a pleasant dining experience.
Responsibilities:
- Greet and seat guests with in a welcoming and professional manner.
- Present menus, answer questions, make recommendations and upsell items.
- Take and deliver food and beverage orders, ensuring proper presentation.
- Anticipate and address guests' needs throughout their dining experience.
- Handle guest payments by providing accurate change or processing credit card transactions through POS system.
- Collaborate with kitchen and bar staff to ensure smooth communication and order delivery.
- Ensure tables are cleared and reset efficiently for the next guests.
- Keeping work areas, dining tables, and overall restaurant spaces clean and presentable.
- Stock supplies as necessary.
- Open and close the restaurant efficiently and accurately.
- Attend all required trainings and be aware of any changes to menus, hotel and departmental policies and procedures and service standards.
- Comply with the company's drug-free and tobacco/nicotine-free policy.
- All other duties as assigned.
Experience/Qualifications:
- Minimum one year of fine dining experience required.
- Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently.
- Must be able to legally work in the USA.
Education and Certification(s)/License(s):
- High school diploma or equivalent preferred.
Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Holiday Pay
- Paid Vacation and Personal Days
- Tuition Reimbursement and Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Childcare Financial Assistance
- Hospitality and Dining Discounts
- Access to our Family Outreach Center
- Excellent Career Growth Opportunities
- And much more
We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.
