What are the responsibilities and job description for the Office Coordinator - Care Management position at Saratoga Hospital?
Summary of Position: Provides and coordinates office management support to the Care Management Department under the supervision of the Director Care Management (DCM). Acts as a liaison to coordinate internal hospital referrals and external calls/ referrals from community resources, skilled facilities, home care agencies, insurance companies, vendors, community residents, patients and families. Provides support to the Customer Communication Program under the direction of Care Management Director. Customer Service Ambassador for patients and families with strong interpersonal skills to coordinate office operations and communications for the effective relationship based care environment. Strong organizational and office management skills with the ability to effectively multi-task.
Primary Job Responsibilities: Develops and coordinates systems in the Care Management office to ensure efficient work flow, detailed organization of supplies and documents, follow-up and completion of work by due dates. Facilitates and coordinates routine and urgent requests from Director with prompt notification to appropriate resources as needed. Types finished formatted copies from rough drafts, proof reading for spelling, punctuation, completes meeting minutes, compositional and numerical correctness for department policies and procedures and Executive/ Collaborative Meetings.
- Coordinates advance preparation of agendas, minutes and any required materials for 10-15 Collaborative Practice Groups and other department meetings monthly as indicated.
High school graduate. Minimum of two years secretarial experience in a human service setting and /or Hospital setting with a working knowledge of medical terminology. Associates Degree in secretarial education or business management strongly preferred.
Strong Interpersonal skills
Multitasking
Problem solving
Organized and efficient
Knowledgeable of Computer programs - Microsoft word, excel data base, outlook
Location: Saratoga Hospital · Care Management
Schedule: Full-Time, 8-4:30
Salary : $39,700 - $50,300
