What are the responsibilities and job description for the Store Administrative Assistant position at Scandinavian Designs - Dania Furniture?
Scandinavian Designs is now COAST to COAST and we are growing.
Come join our exciting company as:
Store Administrative Assistant
Position: Hourly/Non-Exempt
Job Type: Full-time
Location: 5968 South State St Murray UT 84170
Salary: Starting at $20 / hour
The Store Administrative Assistant is a supervisory role that is crucial to the successful operation of a retail store and to delivering exemplary customer service to our customers. In addition to operational tasks, the Store Administrative Assistant is a vital member of the store’s management team, who works on the showroom floor in a customer-facing, leadership position involving daily interaction with customers, team members and vendors. This role spans a wide range of tasks from customer service, both internal and external; human resources administration, sales reporting, general administration, record keeping and sales floor supervision. The Store Administrative Assistant utilizes strong problem-solving and organizational skills, attention to detail, and follow-through in the carrying out of their duties. The Store Administrative Assistant serves as the store point person and liaison to the HQ Accounting and Human Resources teams.
What You Will Do
- Greet our clients & customers and answer our phones in a prompt, professional and polite manner as part of our team.
- Provide leadership to salesfloor and store team and act as “manager on duty” with delegated authority in the absence of other higher-level management team members.
- Be a keyholder of the store and have all necessary access codes to successfully execute opening and closing procedures and securing the premises at closing.
- Follow up over the phone or email with customers regarding incoming merchandise, inventory updates, coordination and deliveries in coordination with the warehouse team.
- Follow up with Sales Associates regarding old open orders and old balances on aging report.
- Process sales transactions, service orders and refunds accurately, promptly and with high-level organization skills, and approach.
- Show a team approach with open and honest in communication, supporting colleagues and customers, tagging merchandise, maintaining displays, keeping the showroom and backroom clean and tidy and ready to jump in for showroom changes.
- Understand and adhere to our company policy, procedures and be proficient enough to help store staff with questions on policy and procedures. This includes and is not limited to:
- Processing biweekly payroll.
- Ensuring compliance with company policy and local, state and federal laws.
- Keeping accurate payroll, PTO and absence records for each team member.
- Support the store’s recruiting, onboarding process, store orientation, clocking system, medical benefits and performance management documents.
- Supporting a safe work environment and coordinate store Safety Committee, Safety Training, Incident, Workers Comp and injury reports.
- Partner closely with the Accounting and Finance team on:
- Reconciling the Daily Transaction Listing and other daily, weekly and monthly reports.
- Balancing daily cash and other media receipts.
- Bank deposits, ensure the store has enough change and sales auditing.
- General accounting, general administration, record-keeping, processing financing paperwork including monthly journal entries, taxes and accounts payable.
- Print and process vendor checks and stock checks.
- Manage store supplies within assigned budget.
- Work with Sales Associates to ensure the prompt collection of bad debt
- Perform other duties or special projects when assigned.
Who You Are
- Love retail, helping customers and colleagues, very organized and enjoy being detail oriented.
- Prior supervisory experience preferred and someone who works with others to achieve goals, wants to work productively as a team to create an honest, fair and ethical working environment.
- Enjoy problem solving, naturally curious, can work under pressure with customer, HQ teams and colleagues.
- Familiar with general accounting principles and standards, general administrative duties, light bookkeeping and able to read and understand work orders, shipping and receiving paperwork.
- Fine with 10-key, computer skills, MS Office, HRIS software, CRM, Social Media platforms, accounting systems and software and strong written and verbal communication skills for addressing customers and colleagues.
- A valid driver’s license is preferred.
- This job operates in a retail store and office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
- Prolonged standing and sitting, walking in store and warehouse and some lifting, pushing and pulling of furniture up to 25lbs unassisted.
- Working hours will include weekends and holidays and will require flexibility.
- Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.
Education: High School diploma or equivalent GED, 2 year’s work experience in a related field for administration and or retail administration preferred.
Here are just SOME of Scandinavian Designs - Dania Furniture benefits that we offer:
- Health benefits with Dental, Vision and HSA option.
- 401k
- PTO
- GREAT work life balance
- Visually inspiring and FUN place to work
- Family-oriented and owned company
- Merchandise discounts
- Pet insurance
- Tuition Assistance
- Benefits eligibility depends on scheduled hours.
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A family business 60 years in the making, with 50 furniture showrooms and 700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.
In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process.
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
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