Banquet Director

About the Role:

As a Banquet Sales Manager, your main objective will be to oversee and manage all aspects of the banquet operations within our hospitality organization. You will be responsible for ensuring the successful execution of events and functions, from planning to implementation. Your ultimate goal will be to deliver exceptional guest experiences and exceed client expectations. This role requires strong leadership skills, attention to detail, and the ability to effectively manage a team.

The Banquet Sales Manager is responsible for driving sales and revenue by securing new bookings, fostering client relationships, and ensuring flawless execution of events.

The ideal candidate will have a strong background in catering or hospitality sales, outstanding communication skills, and a customer-centric mindset.

Key Responsibilities

Sales & Business Development

• Proactively sell and promote banquet and catering services to corporate, social, and wedding clientele
• Conduct sales calls, networking, and outreach to generate new business opportunities
• Maintain relationships with past and repeat clients to encourage loyalty and referrals
• Conduct venue tours, present catering and event packages, and negotiate contracts
• Create and execute marketing strategies to attract new leads and expand market presence

Client & Event Coordination

• Collaborate with clients to customize menus, layouts, and event details based on their vision and budget
• Work closely with the banquet operations team to ensure seamless event execution
• Provide exceptional customer service from initial inquiry to post-event follow-up
• Oversee event timelines, logistics, and special requests to exceed client expectations

Administrative & Financial Responsibilities

• Maintain accurate records of bookings, contracts, and payments
• Prepare sales reports, forecasts, and performance metrics for management
• Stay updated on industry trends, competitors, and pricing strategies
• Ensure compliance with company policies, health, and safety regulations

Qualifications & Requirements

• 3 years of experience in banquet sales, catering sales, or hospitality sales
• Strong networking and relationship-building skills
• Exceptional communication and negotiation abilities
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Proficiency in event management software, CRM tools, and Microsoft Office Suite
• A passion for hospitality and delivering unforgettable guest experiences
• Must available to work weekday & weekends along with major holidays

Skills:

In this role, your required skills in hospitality management, cost control, and hotel management will be essential for successfully overseeing banquet operations. You will utilize your expertise in menu planning, room service, and yield management to ensure efficient and profitable operations. Additionally, your preferred skills in pre-opening experience, working with an Executive Chef, and familiarity with cost control strategies will contribute to the overall success of the banquet department. Your strong leadership, communication, and organizational skills will be utilized daily to manage and motivate the banquet staff, collaborate with clients, and deliver exceptional guest experiences.