Administrative Assistant ADRC

General Description

Equal Opportunity/Affirmative Action Employer. This is a full time position primarily focused on providing administrative support for the Long Term Care Services (LTCS) Department, as well as assisting with Information and Referral (I&R) duties as needed.

Responsibilities

• Provides administrative support for the LTCS Department.
• Provides back-up administrative support for the Aging and Disability Resource Center (ADRC) Information and Referral (I&R) Department.
• Uses computer software to assist with completing reports, updating spreadsheets, and entering client data into databases as assigned.
• Assists with editing and proofreading correspondence, reports, memoranda and other documents for the ADRC.
• Assists with mail outs for the ADRC, which includes printing organizational information, preparing letters and envelopes.
• Assists with printing and sending monthly EMS Release Letters.
• Assists with transcribing voicemails.
• Helps to facilitate ADRC referrals for services to the appropriate entity.
• Assists with eCIRTS project work, including data entry and running reports.
• Assists the ADRC with annual monitoring preparation as needed.
• Provides primary coverage to assist ADRC walk-in clients, including triaging and sending referrals to the appropriate department for further assistance.
• Provides back-up coverage to handle main telephone lines, opening and distribution of mail, and other duties related to this position, including receipt of package deliveries.
• Assists the ADRC with preparing for various meetings, including Local Coalition Work Group Meetings, sending out invitations, tracking attendance and taking minutes.
• Assists with gathering information, as needed, for public records requests.
• Makes outbound calls to schedule or reschedule telephone screenings, as well as calls to provide scheduled telephone screening reminders.
• Other related duties as assigned.

Minimum Education and Experience

• Minimum education and related experience:
• Associate’s Degree and one (1) year of experience; or
• High School Graduate or Equivalent and two (2) years of experience
• Successful completion of applicable background screening required.
• Any exceptions to the minimum requirements must be approved by the President and CEO.

Required Skills and Knowledge

• Experience with extensive word processing and database skills.
• Advanced word processing, spreadsheet and database skills including Microsoft products.
• Ability to type correctly 60 words per minute.
• Ability to effectively use the phone system to answer incoming calls and transcribe voicemails.
• Ability to pay careful attention to detail with excellent knowledge of grammar and spelling.
• Ability to work with minimum direction.
• Ability to organize and prioritize work effectively.
• Ability to relate positively to older individuals, the general public, Agency and community representatives.
• Ability to work under stressful situations.
• Pleasant and clearly understandable telephone voice.

Job Type: Full-time

Pay: $17.37 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you willing to complete a Level II Background Screening?

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $17