What are the responsibilities and job description for the Customer Experience Specialist position at SentraCam?
Company Description
SentraCam specializes in providing security cameras, surveillance trailers, monitoring services, and more to keep people and property safe. The company's mission is to help businesses focus on growth while ensuring their safety and security needs are met.
This is a full-time on-site role for a Customer Experience Specialist at SentraCam located in Tempe, AZ. The Customer Experience Specialist will be responsible for handling customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction on a day-to-day basis.
- Excellent communication and interpersonal skills
- Customer service experience
- Problem-solving and conflict resolution skills
- Attention to detail and organizational skills
- Ability to multi-task and work in a fast-paced environment
- Knowledge of security systems or surveillance technology is a plus
- High school diploma or equivalent required
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