What are the responsibilities and job description for the Collections/Administrative Assistant position at SERVPRO of Morgantown/Fayette County?
is hiring a Collections/Administrative Assistant!
Benefits
SERVPRO of Morgantown/Fayette County offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
As a Collections/Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.
Key Responsibilities
- Perform fundamental daily administrative tasks to assist the office team.
- Coordinate crew and job scheduling with lead personnel.
- Perform detailed and accurate data entry.
- Assist other departments, as needed.
- Primarily responsible for collections of invoiced jobs as well as above.
Position Requirements
- High school diploma/GED (preferred)
- Must be proficient with Microsoft Office.
- Answer phones and handle calls before attempting to pass off to additional staff when needed.
- Filing.
- Taking accurate information on jobs, preparing proper job files for production crew, completing documentation in computer files as per office protocols.
- Maintain vehicle information logs.
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Must be able to handle difficult customers and adjusters.
- Call customers with updates on job status.
- Invoicing customers.
- Call customers to collect payments.
- Fast paced-must be able to multitask and take direction from multiple persons.
- Must be able to handle constructive criticism and grow from it.
- Positive attitude and desire to learn.
- Assist where needed and as instructed.
- Light housekeeping skills- for your work area and office area to be kept clean. you may be asked to assist with emptying trash receptacles when full, unload/load your dishes from dishwasher, vacuum etc.
Skills/Physical Demands/Competencies
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Salary : $29,800 - $37,800
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