What are the responsibilities and job description for the Intake Specialist position at Shegerian & Associates, Inc?
Join a premiere, plaintiff’s side employment law firm focused on vision, growth and providing excellent client service in a fulling role as an intake specialist. A successful candidate will serve as the first point of contact by conducting phone intakes with potential new clients and gathering information about their potential case. The intake specialist is expected to complete a minimum of 10 intakes per day.
Job Responsibilities:
· Vetting all potential new clients by gathering comprehensive information from all prospective clients via email and phone.
· Submitting all client information for attorney review.
· The above is not an exhaustive list of job duties, but covers general demands and responsibilities
Skills Required:
· Ability to multi-task in fast-paced and challenging environment.
· Excellent communication skills, both written and verbal.
· Ability to remain professional while dealing with a wide variety of personalities.
· Advanced Excellent knowledge of computers and software, including MS Word, MS Excel, PDF Editing Software.
· Ability to adapt to the needs of a growing law firm and willingness to "pitch in" to get the Job done even though some tasks may not fall within the above job description.
**Fluent in Spanish is preferred.
If you are interested in being considered for this position please attach your resume AND cover letter
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location