What are the responsibilities and job description for the Bilingual HR Advisor - Employee Relations position at Sherpa | Recruiting, Staffing & Consulting?
Compensation: $27/hr
Job Overview – Bilingual HR Advisor – 33763
We’re seeking a proactive and service-oriented Bilingual HR Advisor to serve as the first point of contact for Associates and Managers with questions about HR policies, procedures, and programs. This role is critical in supporting a positive employee experience by delivering guidance, resolving concerns, and ensuring consistent policy interpretation across the organization.
- Respond to inbound phone and case inquiries related to HR policies, employee relations, and procedures.
- Provide accurate and clear explanations of disciplinary guidelines, performance management, and benefits-related policies.
- Support Managers in navigating complex or sensitive employee relations issues.
- Investigate and resolve concerns related to working conditions, disciplinary actions, and general HR matters.
- Research and respond to complaints related to salary/wage treatment.
- Partner with Payroll and Benefits teams on escalated or out-of-scope inquiries.
- Communicate effectively with Associates, acting as an intermediary when needed to resolve unresolved issues.
- Translate investigative documentation from Spanish to English as needed.
Requirements
- 2 years of HR generalist or advisory experience in a mid-to-large sized company or business unit.
- Bilingual (English/Spanish) strongly preferred.
- Strong knowledge of HR practices and policies.
- Proficiency in SAP, case management software, and Microsoft Office Suite.
- Excellent communication, problem-solving, and interpersonal skills.
About Our Process
- We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
- Non-Local Candidates: Please note that you are competing with local candidates who don’t require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
- Candidates for all Sherpa opportunities must be authorized to work in the United States.
- Sherpa is an Equal Opportunity Employer.
Salary : $27
