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Customer Support Manager

Sherpa | Recruiting, Staffing & Consulting
Charlotte, NC Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Customer Support Manager position at Sherpa | Recruiting, Staffing & Consulting?

Compensation: $100K-$105K

Job Overview – Customer Support Manager – 33781


Our client, a well-established manufacturing company, is seeking a Customer Support Manager to join their growing team in Charlotte, NC. This direct-hire role will focus on managing a team responsible for day-to-day customer interactions, driving performance through KPIs and metrics, and ensuring exceptional service for customers. If you are a motivated leader with strong customer support experience and a passion for delivering exceptional service, apply today to be considered for this exciting opportunity!


Requirements

  • 2 Years of Customer Service Supervisory Experience
  • Completed Bachelors Degree


About Our Process

  • We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
  • Non-Local Candidates: Please note that you are competing with local candidates who don’t require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
  • Candidates for all Sherpa opportunities must be authorized to work in the United States.
  • Sherpa is an Equal Opportunity Employer.

Salary : $100,000 - $105,000

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