What are the responsibilities and job description for the Mailroom Manager position at SoFi?
Who we are :
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role :
We are seeking an experienced candidate with a strong background in compliance and operational management to oversee all mailroom functions within a financial institution. Develop key performance metrics and delivery performance to ensure compliance and service levels are met. This position takes ownership, mitigating any mail risks for the company and improving any processes and procedures in the mailroom in addition to multitasking between the mailroom and administrative projects that drive support of our company culture. This role requires a strategic mindset, an eye for detail, and strong written and verbal skills. This position will oversee our 3rd party vendor relationship and be responsible for reporting. It is required t he candidate has prior experience managing and leading mailroom operations.
What You’ll Do :
- Mailroom - Oversight and management, and mail shipping, receiving, scanning duties, as needed to augment third party provider.
- Lead and manage projects related to mailroom and operations, ensuring they align with organizational goals, timelines, and compliance standards.
- Develop mailroom operational procedures, routing rules and adhere to SLA’s and policies , set clear objectives, and monitor performance, providing regular updates to senior leadership and stakeholders.
- Coordinate with internal departments and external vendors to ensure timely execution of operational performance and regulatory compliance.
Vendor Management, Compliance & Risk Management :
What You’ll Need :
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
Pay range : $80,000.00 - $150,000.00
Payment frequency : Annual
This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.
Salary : $80,000 - $150,000
