Director of Business Systems

Sojo Industries is redefining how physical goods are produced by tightly integrating manufacturing, software, and data. Our “atoms to bits” approach connects production, logistics, and assets to the digital systems that plan, track, and optimize the business.

As we scale, internal systems are core products—not back-office utilities. We are building a modern, highly automated systems backbone that powers operations, finance, planning, analytics, and AI-driven insight.

The Director of Business Systems is the strategic and technical owner of Sojo’s business systems, internal platforms, and business intelligence ecosystem. This role oversees all systems critical to day-to-day operations and ensures clean, reliable data flows across the company.

This leader manages a team of technical project managers and systems developers responsible for integrations, workflow automation, and data provisioning. Operating with a product mindset, the Director builds scalable systems that drive productivity, visibility, and leverage across Sojo.

Responsibilities

Business Systems Ownership

• Own Sojo’s portfolio of mission-critical systems, including but not limited to:
• ERP: Oracle NetSuite
• WMS: Manhattan
• CRM: Salesforce
• Collaboration & productivity platforms: Microsoft 365
• Define system architecture, roadmaps, and priorities aligned to company growth.
• Ensure system reliability, scalability, security posture (in partnership with vendors), and continuous improvement.
• Evaluate, select, and integrate new platforms as business needs evolve.

Integration, Automation & Data Enablement

• Lead integrations across ERP, CRM, WMS, finance, operations, and planning systems.
• Oversee development of scripts, workflows, and automations that reduce manual work and improve accuracy.
• Ensure systems produce clean, well-structured data provisioned for R&D software teams and analytics pipelines.

Finance, Accounting & Operational Enablement

• Partner with Finance and Accounting to implement best-in-class automated solutions for:
• AP / AR
• Customer invoicing and revenue workflows
• Expense management and approvals
• Purchase order approvals and spend controls
• CAPEX tracking and reporting
• Deliver systems that improve close velocity, audit readiness, and financial visibility.
• Provide tools that materially increase productivity across finance and operations teams.

Planning, Forecasting & Revenue Operations

• Collaborate with Planning and Forecasting to integrate Salesforce and NetSuite.
• Enable accurate short- and long-term forecasting, capacity planning, and revenue modeling.
• Ensure systems support both operational execution and strategic planning.

Business Intelligence & Reporting

• Own Sojo’s BI stack, including NetSuite Analytics Warehouse (NSAW) and future tools such as Tableau.
• Deliver automated reporting across:
• Operating and forecasting metrics
• Customer data and portals
• Annual Operating Plan (AOP) performance
• Revenue, gross margin, contribution margin, and EBITDA
• Any other business critical metrics
• Support GAAP reporting, audits, compliance, and governance with minimal manual effort.

Leadership & Cross-Functional Collaboration

• Lead and develop a team of technical project managers and systems developers.
• Set execution standards, priorities, release notes and accountability.
• Communicate clearly with stakeholders across all levels, including senior and executive leadership.
• Translate business needs into technical execution, clearly articulating tradeoffs and impact.

Technology Operations & Vendor Oversight

• Provide oversight for core technology operations, including:
• Laptop lifecycle management
• Identity and access management
• Cybersecurity and endpoint protection
• Manage external vendors responsible for these services.

Leadership Philosophy

• Treat internal systems as products with roadmaps, users, and measurable outcomes.
• Operate with a strong bias toward automation, data integrity, and scalability.
• Build systems that connect Sojo’s physical and digital layers.
• Drive clarity, technical excellence, and execution discipline.

Basic Qualifications

• 8 years of experience owning and scaling enterprise business systems in high-growth environments.
• Proven experience leading technical teams (systems developers, TPMs, or similar).
• Deep experience with ERP systems (NetSuite strongly preferred) and complex integrations.
• Strong understanding of finance, accounting workflows, and operational data models.
• Hands-on experience with NSAW, Tableau, Snowflake, or similar analytics platforms.
• Exceptional communication skills with senior and executive stakeholders.
• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related technical field, or equivalent practical experience.

Preferred Qualifications

• Experience integrating ERP, CRM, WMS, and planning systems in manufacturing or logistics environments.
• Familiarity with modern data pipelines and AI-enabled analytics.
• Experience working closely with R&D or product engineering teams.