What are the responsibilities and job description for the Epic Principal Trainer position at St. Charles Health System?
: The Epic Principal Trainer at St. Charles Health System supports all aspects of caregiver training in their respective Epic application and is responsible for understanding design decisions and workflows and how those translate into training curriculum for given job roles. The principal trainers work with application analysts and application managers to develop and maintain course curriculum, training materials, a Learning Management System and training environments. Principal trainers work with teams of credentialed trainers and may guide and direct teams to conduct classroom training for caregivers. Principal trainers from applications that support providers will work closely with specialty champions. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.
Essential Functions And Duties
Gains proficiency in St. Charles Health System Epic workflows for the roles they train.
Develops and delivers a role-based training program.
Builds, tests and maintains multiple training environments.
Creates and maintains training materials.
Trains and credentials additional classroom trainers.
Plans for post-live advanced training and ongoing training plans.
Ability to develop a detailed understanding of workflows and system configuration.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
Education
Required: Bachelor’s degree from an accredited college or university. Equivalent work experience and similar successful professional experience may be substituted for Bachelor’s degree.
Preferred: Bachelor’s degree in adult education and/or professional healthcare discipline (i.e. nursing, pharmacy).
Licensure/Certification/Registration
Required: Current Epic application/curriculum/training environment build certification used by organization (such examples may include ASAP, ClinDoc, Ambulatory, Willow, Cupid, Beaker, Orders, Beacon, OpTime). Valid Oregon driver's license and the ability to travel to all St. Charles Health System worksites. In some cases this position may be considered for fully remote work, if that is the case, no valid driver’s license is required.
Preferred: Multiple Epic certifications.
Experience
Required: One (1) year Epic training experience. At least three (3) years of clinical or financial experience within a health care operational role and/or knowledge of physician/hospital workflow. Demonstrated ability and experience in computer applications including Microsoft Office Applications and Visio. Experience with electronic medical record keeping systems.
Preferred: Experience with adult education and instructional design. Epic training build experience.
Essential Functions And Duties
Gains proficiency in St. Charles Health System Epic workflows for the roles they train.
Develops and delivers a role-based training program.
Builds, tests and maintains multiple training environments.
Creates and maintains training materials.
Trains and credentials additional classroom trainers.
Plans for post-live advanced training and ongoing training plans.
Ability to develop a detailed understanding of workflows and system configuration.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
Education
Required: Bachelor’s degree from an accredited college or university. Equivalent work experience and similar successful professional experience may be substituted for Bachelor’s degree.
Preferred: Bachelor’s degree in adult education and/or professional healthcare discipline (i.e. nursing, pharmacy).
Licensure/Certification/Registration
Required: Current Epic application/curriculum/training environment build certification used by organization (such examples may include ASAP, ClinDoc, Ambulatory, Willow, Cupid, Beaker, Orders, Beacon, OpTime). Valid Oregon driver's license and the ability to travel to all St. Charles Health System worksites. In some cases this position may be considered for fully remote work, if that is the case, no valid driver’s license is required.
Preferred: Multiple Epic certifications.
Experience
Required: One (1) year Epic training experience. At least three (3) years of clinical or financial experience within a health care operational role and/or knowledge of physician/hospital workflow. Demonstrated ability and experience in computer applications including Microsoft Office Applications and Visio. Experience with electronic medical record keeping systems.
Preferred: Experience with adult education and instructional design. Epic training build experience.
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