What are the responsibilities and job description for the Correctional Case Manager - Anson Correctional Institution position at State of North Carolina?
Description of Work
This position has both Minimum Education & Experience AND Management Preferences (listed in the KSAs section). Please review them BOTH carefully below in this posting. If you have these qualifications, enter a detailed description in the EDUCATION, WORK EXPERIENCE & CERTIFICATES/LICENSES sections of your application. Remember to SAVE each job entry and be thorough. Resumes are not accepted in lieu of an application.
Responsibilities
This position reports to a Correctional Programs Supervisor at a multi-custody female correctional facility and provides case management services to an assigned case load. Job responsibilities of this position include, but are not limited to, the following:
Note To Current State Employees
The salary grade for this position is NC07 (Salary Range: $35,984 - $62,971). State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About Anson Correctional Institution
Anson Correctional Institution houses female offenders in medium and close custody housing units. Anson CI offers a wide variety of educational, vocational, and training programs. Correction Enterprises operates the offender packaging operation at Anson, a partnership with Union Supply Direct through the Prison Industry Enhancement Program (PIE). Family and friends can order a package of goods from a pre-approved shopping list to send to an offender. Orders are packaged by offenders and shipped quarterly.
Knowledge, Skills And Abilities / Competencies
Effective July 1, 2025, candidates now must meet the minimum qualifications of a position if they have the "Minimum Education and Experience" listed from the OSHR class specification as seen in the next section below. The Knowledge, Skills, and Abilities (KSAs) listed here in this section are now to be used as "Management Preferences" and to be used to screen for the MOST QUALIFIED pool of applicants.
Management Preferences
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Supplemental and Contact Information
Come Join Us To Make A Difference!
The North Carolina Department of Adult Correction (DAC) is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes Institutions with custody, healthcare, and facility operations staff in state prisons as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Division of Institutions is one of the divisions in DAC and employs a variety of staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Degrees must be received from appropriately accredited institutions.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help-Line at 855-524-5627.
If there are any questions about this posting other than your application status, please contact Celeste Robinson by phone at 919-582-6116 or by email at celeste.r.robinson@dac.nc.gov.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)
If you answered "YES" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the date. If you answered "NO", please answer this question with N/A.
03
If selected for this position, the salary range offered will be within the posted salary range of $35,984.00 - $62,971.00. Are you willing to accept a salary in this range? (Note: Answering "No" to this question will result in your application being withdrawn from further consideration for this position.)
Approximately 30% of applicants get screened out for lack of qualifying education. Specifically, have you ensured your High School/GED certificate is on your application in the Education Section? Have you listed all your college degrees and specified all information that is asked for, including dates of enrollment, the concentration of the degree, whether it's completed, etc. (The best way to ensure this is to print your application so you can view what is being sent.)
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the OSHR class specification. The knowledge, skills, and abilities (KSAs) listed in the vacancy announcement are now to be used as Management Preferences and to be used to screen for the Most Qualified pool of applicants.
To be considered for this position, you must clearly show within the body of the application how you meet the state mandated minimum education and experience. The Knowledge/Skills/Abilities (now referred to as Management Preferences) for this vacancy are optional but may be used as a screening tool for obtaining the most qualified applicants. Your application should also reflect ALL education and ALL professional work experience acquired, including High School and all college degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following: Education, Work Experience and Certificates & Licenses).
Did you get personalized career search assistance from the JoinNC initiative for displaced workers?
This position has both Minimum Education & Experience AND Management Preferences (listed in the KSAs section). Please review them BOTH carefully below in this posting. If you have these qualifications, enter a detailed description in the EDUCATION, WORK EXPERIENCE & CERTIFICATES/LICENSES sections of your application. Remember to SAVE each job entry and be thorough. Resumes are not accepted in lieu of an application.
Responsibilities
This position reports to a Correctional Programs Supervisor at a multi-custody female correctional facility and provides case management services to an assigned case load. Job responsibilities of this position include, but are not limited to, the following:
- Performing regular periodic classification reviews, needs assessments, plans, job assignments, program referrals and regular scheduled one-on-one contact for the purposes of correctional and/or motivational counseling.
- Providing transitional information and assisting with housing and recommendations for the classification upon offender review.
- Assisting with onsite activities within the facility.
- Communicating effectively with other staff, offenders and the general public.
- Working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive, being capable of defending oneself against attack, performing crisis interventions to include suicide prevention.
- Preparing written reports which accurately reflect data reviewed by various sources and reviewing, analyzing, and evaluating various documents and behavior data gathered from interviews, written documentation and personal observation.
Note To Current State Employees
The salary grade for this position is NC07 (Salary Range: $35,984 - $62,971). State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About Anson Correctional Institution
Anson Correctional Institution houses female offenders in medium and close custody housing units. Anson CI offers a wide variety of educational, vocational, and training programs. Correction Enterprises operates the offender packaging operation at Anson, a partnership with Union Supply Direct through the Prison Industry Enhancement Program (PIE). Family and friends can order a package of goods from a pre-approved shopping list to send to an offender. Orders are packaged by offenders and shipped quarterly.
Knowledge, Skills And Abilities / Competencies
Effective July 1, 2025, candidates now must meet the minimum qualifications of a position if they have the "Minimum Education and Experience" listed from the OSHR class specification as seen in the next section below. The Knowledge, Skills, and Abilities (KSAs) listed here in this section are now to be used as "Management Preferences" and to be used to screen for the MOST QUALIFIED pool of applicants.
Management Preferences
- Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Supplemental and Contact Information
Come Join Us To Make A Difference!
The North Carolina Department of Adult Correction (DAC) is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes Institutions with custody, healthcare, and facility operations staff in state prisons as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Division of Institutions is one of the divisions in DAC and employs a variety of staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB-23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD-256 or NGB-22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape”. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions.
- Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help-Line at 855-524-5627.
If there are any questions about this posting other than your application status, please contact Celeste Robinson by phone at 919-582-6116 or by email at celeste.r.robinson@dac.nc.gov.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)
- Yes
- No
If you answered "YES" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the date. If you answered "NO", please answer this question with N/A.
03
If selected for this position, the salary range offered will be within the posted salary range of $35,984.00 - $62,971.00. Are you willing to accept a salary in this range? (Note: Answering "No" to this question will result in your application being withdrawn from further consideration for this position.)
- Yes
- No
Approximately 30% of applicants get screened out for lack of qualifying education. Specifically, have you ensured your High School/GED certificate is on your application in the Education Section? Have you listed all your college degrees and specified all information that is asked for, including dates of enrollment, the concentration of the degree, whether it's completed, etc. (The best way to ensure this is to print your application so you can view what is being sent.)
- Yes
- No
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the OSHR class specification. The knowledge, skills, and abilities (KSAs) listed in the vacancy announcement are now to be used as Management Preferences and to be used to screen for the Most Qualified pool of applicants.
- Yes, I fully understand.
To be considered for this position, you must clearly show within the body of the application how you meet the state mandated minimum education and experience. The Knowledge/Skills/Abilities (now referred to as Management Preferences) for this vacancy are optional but may be used as a screening tool for obtaining the most qualified applicants. Your application should also reflect ALL education and ALL professional work experience acquired, including High School and all college degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following: Education, Work Experience and Certificates & Licenses).
- Yes, I fully understand.
Did you get personalized career search assistance from the JoinNC initiative for displaced workers?
- Yes
- No
- Required Question
Salary : $35,984 - $62,971
Correctional Case Manager Avery Mitchell Correctional Institution
State of North Carolina -
Raleigh, NC
