What are the responsibilities and job description for the Concierge position at StuartCo?
Description
StuartCo IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2023 FOR THE 11th TIME!!
Genesee Apartments, is seeking a part time professional concierge to join their team in Bloomington MN. As A concierge you will be responsible for providing a high level of customer service. This team member is the first point of contact to residents, guests and vendors and has a professional appearance and attitude.
Working Hours:
Every other:
Saturday: 9:00 a.m.- 5:00p.m.
Sunday: 11:00 a.m.- 5:00 p.m.
Essential Responsibilities
- Creates a positive impression of StuartCo by always greeting visitors cordially, using empathy and tact; make sure their individual needs are met.
- Answers inquiries, offers suggestions, and provides descriptive literature pertaining to trips, excursions, sports events, concerts, and plays.
- Discusses routes, time schedules, rates, and types of accommodations with residents to determine preferences and makes reservations.
- Verifies arrival and departure times, traces routes on maps, and arranges for baggage handling and other services requested by residents.
- Delivers tickets.
- Performs other related duties as requested by supervisor.
Job Standards
- High school diploma or equivalent is required.
- 6 months of related work experience required. Customer service related work experience preferred.
- Knowledge of Microsoft Word and Excel, Windows computer environment.
- Basic knowledge of office procedures, including filing, etc.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Excellent organizational skills.
- Able to work with frequent interruptions.
- Willing to learn and utilize new technology.
- Customer service orientation. Able to work productively and positively with all staff, management, vendors and others to achieve objectives.
- Implement and adhere to organizational policies and procedures.
- Appropriately maintain financial and other Company confidential information.
StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer student housing and senior housing campus which includes memory care, independent and assisted living options.
StuartCo is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all the qualifications listed above, we encourage you to apply. We review all applications.
StuartCo is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law
