What are the responsibilities and job description for the Service Concierge position at Willies RV?
Willies RV is seeking to fill a rare position on our Service team! We are a rapidly growing company with plenty of growth opportunities.
MARKQUART OFFERS:
- Competitive health benefits
- Closed Sundays
- Closed with Paid time off on most major holidays - Labor Day, Memorial Day, Thanksgiving, Christmas, New Years, & July 4th
- Paid Vacation
- 401K match - After short waiting period
- Friendly and knowledgeable management and coworkers
- AND MORE!
PRIMARY RESPONSIBILITIES:
Provide Excellent Customer Service: Have outstanding communication in person, over the phone, and over email with customers
Pay Attention to Details: Assist in collecting complete and accurate customer, vehicle, and scheduling information
Ensure Organization: Maintain the service customer database, write prepare orders, and keep all team members and documentation up to date
Work as a Team: Assist the service department and maintain open communication with the service advisors, technicians, and management
Complete work in a Timely Manner: Ensure that all service and paperwork are completed quickly and efficiently in order to best serve our customers
SUCCESS TRAITS:
Candidates that will find themselves successful in this position are:
- Able to Multi-task
- Excellent Communicator
- Efficient
- Reliable
- Detail Oriented
- Professional
- Team Oriented
- RV Service Experience (Preferred but not required)
This is a full-time position with pay ranging from $40,000-$50,000/year depending upon the individual’s performance. Candidates must have a valid driver's license and pass a criminal background check.
If this seems like the right fit for you, apply today! We look forward to reviewing your application.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Schedule:
- Day shift
Experience:
- Customer service: 1 year (Preferred)
- RV Parts/Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000 - $50,000