What are the responsibilities and job description for the Administrative Assistant position at SUMMIT DD BOARD?
This position is responsible to carry out daily administrative functions relating to the assigned department; Must strive to meet the Agency mission and exemplify the Agency’s core values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:
1. Perform routine and complex administrative duties related to confidential and sensitive communications / materials; specific documents vary based on department need and may include individual records, files, strategic planning documents, MUIs, provider documentation, etc.
2. Supports management staff (supervisors, managers, directors) as appropriate based on department table of organization.
3. Answering telephones, responding to all levels of staff and the public providing information and assistance in a courteous, professional manner. Maintains quality customer service through strong interpersonal skills.
4. Use word-processing, database, and spreadsheet software in the course of assigned duties.
5. Gather information, create and maintain reports, office records, forms, systems and filing.
6. Prepare a variety of material such as interoffice communications, correspondence, forms, statistics, and reports.
7. Order materials, supplies and equipment upon approval.
8. Maintain accurate and detailed calendar of events, schedule meetings and prepare meeting materials. Take and transcribe meeting minutes.
9. Operate standard office equipment including a computer, calculator, fax machine, copier, printer and other related equipment.
10. Perform other related duties as assigned.
Education: High School diploma or GED.
Experience: Two years of verifiable comprehensive paid field-related experience (administrative assistant /secretarial).
Skills: Pass Intermediate level office skill test including Microsoft Word, Excel and Basic Office Skills. Operate job related equipment including the use of basic computer programs and systems. Read, understand, and communicate information and ideas presented in writing. Use mathematics to solve problems.
KNOWLEDGE, ABILITIES AND OTHER EXPECTATIONS
Knowledge: Administrative and clerical procedures and systems such as word processing, managing files and records, preparing meeting minutes, designing forms, and other office procedures and terminology. General principles and objectives of information technology systems and programs. Proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, succinct, and free of errors.
Abilities: Data entry, generate reports, copy, manage and track documents and information. Effectively manage time to meet operational needs and desired outcomes and plan and organize the steps to implement new projects. Listen to, understand and communicate information and ideas. Work independently with minimal supervision. Maintain strict confidentiality. Work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds. Work effectively under pressure.
Other Expectations: Report unusual incidents and major unusual incidents. Completes all required training and maintains strict confidentiality. Regular attendance is mandatory. Remote / flexible work location eligible up to 80% of the time, subject to operational needs and organizational procedures. Maintain related records in accordance with appropriate records retention guidelines and policies. Adhere to health and safety policies and procedures.
WORK ENVIRONMENT: HYBRID
This is a support role. Work is normally performed in a typical office and computer environment; may require other physical activities. The employee may be exposed to and work in a multi-stimuli office environment with open doors, equipment noise, with frequent interruptions by employees. Works indoors in a temperature-controlled environment.
Job Type: Full-time
Pay: $21.57 - $24.29 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Cuyahoga Falls, OH 44221: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: Hybrid remote in Cuyahoga Falls, OH 44221
Salary : $22 - $24