What are the responsibilities and job description for the Customs Entry Writer position at Supply Chain Solutions?
Customs Entry Writer
Supply Chain Solutions has made amazing progress over the last 20 years providing supply chain management solutions. The driving force behind our success is our people and you could be one of them. At SCS, people matter. We give you the power to get things done. Because a great career doesn't just make you feel good today, it inspires you to excel tomorrow. That's why we recruit, develop and retain the best talent in the industry and cultivate leaders at every level of our company.
Description
The Customs Import Specialist/Entry Writer is responsible for operational execution and accurate processing of U.S. Customs entries. The Entry Writer will ensure that the best interest of the client is managed and that the client's needs are met while assuring profitability for Supply Chain Solutions (SCS). This role may also be tasked with projects specific to the account(s) which they support. The Entry Writer must be able to manage transactions and tasks to meet customer needs and government requirements.
Responsibilities
- Manage import operations and U.S. Customs entries, including all related activities for an assigned base of accounts, utilizing a transportation management system and ensuring the database is current and accurate.
- Receive, review, and process international shipments, produces proper documentation based upon government guidelines and update database in a timely manner with current information.
- Process and transmit U.S. Customs entries and process files through CargoWise.
- Proactively maintain communication with clients on status of their shipments.
- Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required and arrange and track delivery of goods.
- Maintain knowledge of current customs regulations.
- Invoice client within established time frame, to include follow up on vendor invoices and payment.
- Identify transactions that require special documentation or handling.
- Advise supervisor of any problems or irregularities.
- Provide excellent customer service to internal and external customers.
- Perform other duties as assigned.
Required Skills
- Experience in U.S. Customs entry writing.
- Experience and comprehension of International Logistics.
- High School Diploma required, Associate's degree or pursuit of Bachelor's Degree in related field (accounting, logistics, marketing) preferred.
- Excellent communication skills and ability to interact effectively with multi-functional and diverse backgrounds.
- Ability to handle multiple, competing priorities, meet deadlines, manage risk, and resolve problems effectively.
- Detail-oriented approach to work is essential, including accurate typing and data entry skills.
- Proficient in all MS Office products.
- Read, analyze and interpret complex procedures or regulations and write correspondence.
- Respond promptly and professionally to customer needs and solicits customer feedback to improve performance.
- Strong written, oral and interpersonal communication skills.
- Recommends solutions to common problems.
- Ability to work as part of a team and provide assistance when necessary under reasonable pressures.
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