What are the responsibilities and job description for the Desktop Support position at System One?
Desktop Support
Location: Full time on site reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Job Description:
• Interpersonal skills – advanced
• Advanced customer service skills
• C-Suite experience
• Professional presence and maturity
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment
Technical Knowledge/Skills:
• Troubleshooting Skills - intermediate
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10/11 Experience
Experience with:
• Microsoft Active Directory
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365, Microsoft Outlook, Teams
• HP, Canon, and Toshiba printer support
Nice to haves: A Certification, Windows 10/11 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM knowledge
Location: Full time on site reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Job Description:
• Interpersonal skills – advanced
• Advanced customer service skills
• C-Suite experience
• Professional presence and maturity
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment
Technical Knowledge/Skills:
• Troubleshooting Skills - intermediate
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10/11 Experience
Experience with:
• Microsoft Active Directory
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365, Microsoft Outlook, Teams
• HP, Canon, and Toshiba printer support
Nice to haves: A Certification, Windows 10/11 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM knowledge