What are the responsibilities and job description for the Front Desk Coordinator position at Tampa Family Health Centers?
Job Description
Job Description
Are you ready to embark on a career journey that's more than just a job? At Tampa Family Health Centers (TFHC), we're redefining healthcare, and looking for a Front Desk Coordinator to be part of our dynamic team. We're not just a healthcare organization; we're a community that thrives on innovation, compassion, and positive change.
Position Summary :
The Front Desk Coordinator has the responsibility for greeting and registration patients at point of service at each individual clinic. The position is to interview and validate PHI on the phone and in person; coordinates and organizes appointments to facilitate the efficient running of the office and physician schedule .
Essential Functions :
- Greet patients utilizing professionalism and quality customer service
- Register new patients per protocol, assisting in form and documentation completion, as needed; inform of Tampa Family Health Centers (TFHC) policies and procedures
- Schedule patient appointments; reschedule appointments
- Obtain proof of insurance and ensure they are scanned into dental record
- Verify and update patient information in the electronic health record
- Adhere to all TFHC, accreditation agency, HIPAA, State and Local rules and regulations
- Answer and manage all incoming calls
- Confirm appointments and recalls, per protocol
- Collect and document payments received from patients at time of treatment
- Inform answering service when dental office is on / off-line; forward answering messages to appropriate staff
General Duties :
Knowledge and Experience :
Education, Certification Training and License :