What are the responsibilities and job description for the Inside Sales position at Tank Connection?
Established in 2003, Tank Connection was founded on a need for superior customer service in the storage tank industry. Built on excellence and small town pride, Tank Connection is the international leader for bolted storage tanks. After transitioning into a 100% employee owned company, Tank Connection became a thriving organization thanks to dedicated employees with a relentless pursuit to outperform. See what Tank Connection has in store for your future!
Inside Sales Position Summary: Inside Sales will provide quote and sales support with direct communication to Regional Sales Managers, Inside Sales Manager, representatives, and in-house departments.
Inside Sales Duties and Responsibilities:
Core responsibility is quote support executed in an efficient, accurate manner.
Quote responsibility includes quote design, quote pricing and formal quote generation using in-house Tank Connection (TC) programs.
Efficiently operate, update and maintain critical quote data within the company Customer Relationship Management (CRM).
Acquire in-depth knowledge of the company through training, company policies, products and selling methods.
Continuing Tank 101 education is essential and must be completed on an annual basis through classroom sessions, field training and web conferencing.
Provide backup to expedite the resolution of customer concerns as needed.
Stays up-to-date with product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature.
Prepare for and participate in company sales meetings.
Participates in trade shows and conventions.
Keep project documents current and accurate according to company ISO 9001 policy.
Travel will be minimal but required to provide hands on customer service or other sales support related needs.
May perform other duties as assigned.
Inside Sales Skills and Specifications:
Strong verbal and written communication skills; with the ability to effectively communicate complex commercial or technical information.
Demonstrated proficiency with G-Suite, MS Word, Outlook, and Excel.
Willingness to learn and understand basic drafting skills.
Solid problem-solving skills.
Able to manage multi-task work in a fast-paced environment.
Able to establish and maintain healthy working relationships with people in course of work.
Willingness to work additional hours in order to meet job requirements.
Inside Sales Education and Qualifications:
High School diploma or its equivalent is required.
Associates Degree in General Studies or related field is preferred.
Basic knowledge of bolted and welded tanks and their related parts is preferred.
Inside Sales Physical Requirements:
While performing the duties of Inside Sales, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Inside Sales Work Environment:
While performing the duties of Inside Sales, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Limitations and Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
REV-12/10/2021
