What are the responsibilities and job description for the MOTOR VEHICLE SPECIALIST I - Tax Office position at Tarrant County, TX?
Summary
Processes motor vehicle registration and title transfers face-to-face, from the mail, and via the internet. The position is responsible for updating transactions in the Department of Motor Vehicle’s database and reconciles receipts to the transactions.
THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT
NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
Tarrant County employees enjoy superior health, retirement, and insurance benefits. For more information, please click on the link below:
http://www.tarrantcounty.com/en/human-resources/employee-benefits.html
Essential Duties and Responsibilities
- Processes motor vehicle transactions for the public, dealers, financial institutions, and government entities.
- Responsible for inventory (allocated or non-allocated) and is accountable for accuracy in such inventory. Required to verify allocated inventory at the end of each day.
- Identify and assess customers’ needs to achieve satisfaction.
- Resolves motor vehicle problems in person, mail, via e-mail, or over the phone.
- Research customer questions and provides appropriate response.
- Provides accurate and complete information by using the resources available.
- May answer questions from other clerks.
- Responsible for accurate files and filing.
- Ensures accuracy of funds collected and posting of transactions.
- Accountable for funds collected and in direct control.
- Will be required to rotate responsibilities on a routine basis.
- May prepare reports or work on special projects.
- Performs all other related duties as assigned.
Minimum Requirements
NOTE: You must fill out the work history and education sections of application to show you have years of experience/education as required by hiring department or be disqualified.
EMPLOYEES MAY BE REQUIRED TO WORK AT ANY TAX OFFICE LOCATION
- High school diploma or GED.
- Two (2) full-time years of work history with general office, retail, or service-related industry experience. [Additional education at an accredited college or university may substitute for experience on a year-per-year basis. Thirty (30) hours of credit = One (1) full-time year of work experience]
- Knowledge of cash handling procedures.
- Able to adapt/respond and effectively communicate with customers and co-workers.
- Able to multi-task, prioritize, and manage time effectively.
If hired, you must provide proof of educational attainment at new hire processing.
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
Physical Demands and Work Environment & Other Requirements
While performing the duties of this position, the incumbent is regularly required to bend, carry, hear, keyboard, push, reach, see color, see far and near, sit, stand, talk, twist, use his/her hands, walk, and work with others.
TRAINING COORDINATOR (Motor Vehicle) - Tax Office
Tarrant County College -
Fort Worth, TX
